Alex Cruz Email & Phone Number

Sunnyvale, California, Us

-President's Club Winner 2023-Captivate Lead for "Adelante Employee Inclusion Group"As a leading cybersecurity company, our mission at Proofpoint is to safeguard our customers' most valuable assets and mitigate their greatest risks—namely, their peopleMy role is centered around three core objectives:Deliver Comprehensive Cybersecurity Solutions: My commitment is to provide customers in the Latin American territory with the most effective cybersecurity and compliance solutions through various channels. We strive to offer the highest level of protection against evolving threats.Strategic Partnership and Problem Solving: As a leader in next-generation cybersecurity, I collaborate closely with our customers. Together, we address their most complex security challenges, working to fortify their defenses and ensure their ongoing protection.Business Relationship Management: My responsibilities include acquiring, nurturing, and retaining relationships with top executives, managers, and leaders in both the private and public sectors across Latin America. This involves managing and developing partnerships, distributors, and local sales representatives to drive business growth.At Proofpoint, we are dedicated to keeping organizations and their people safe in an ever-changing threat landscape.

ICON Health and Fitness is the world’s largest manufacturer of exercise equipment. ICON Health & Fitness has a wide range of brands, products and technologies, including the brands NordicTrack, ProForm, Ifit, Weider, Gold's Gym and FreeMotion Fitness.As the Latin America Operations Manager, I led day-to-day operations for the Latin American region, overseeing both direct and indirect reports across various functions, including manufacturing production, supply chain, sales, and inventory management.• Successfully completed forecasting, shipping manifests, production placement, product replacement/shipping, and ensured the accuracy of all customs-related paperwork and materials to meet customer requirements.• Established close collaboration with production teams in China, planners, and customer import teams to ensure timely and accurate shipments.• Conducted thorough stock and process analysis in Latin American warehouses, leading to the development of improved operational processes.In this role, I played a pivotal role in streamlining operations and ensuring efficient supply chain management across the Latin American region.

Reading, Pa, Us

Managed the extensive Penske inventory in Utah, adeptly striking a harmonious balance between fleet productivity, profitability, and customer satisfaction, catering to prominent Fortune 500 clients and agent locations.Dutifully oversaw both inbound and outbound sales processes, fostering and nurturing crucial business relationships with customers and partners, while also sustaining strong connections with authorized Penske dealers.Instrumental in spearheading multifaceted initiatives related to logistics, supply-chain demand, customer relations, and inventory/resource management, demonstrating a keen ability to adapt and evolve in a dynamic industry.Established highly effective partnerships with various departments, including service and administration, ensuring seamless synergy and bolstering the overall success of the company's diverse product lines.

Riverwoods, Il, Us

Success always comes when preparation meets opportunity.• February 2016 quota hit 142%

Riverwoods, Il, Us

Riverwoods, Il, Us

Collaborated as a key contributor alongside other top performers within my organization to meticulously target and engage the Hispanic audience across the United States and Puerto Rico, while also addressing the needs of non-Hispanic customers. My efforts included the implementation of Spanish materials in order to be in strict compliance with Laws, rules and regulations on which company’s ethical standards are built for this emerging audience. • September: Surpassed quota with an outstanding 124% performance.• October: Achieved a solid 112% of the quota.• November: Met the quota requirements with 100% accuracy, showcasing my commitment to consistency.• December: Delivered exceptional results at 104% of the quota.• January 2016: Kicked off the new year with an impressive 120% quota attainment, further solidifying my dedication to meeting and exceeding targets

Riverwoods, Il, Us

Tasked with the acquisition and meticulous processing of complex financial data, all while actively engaging clients in the loan-selling process.Utilized a meticulous, case-by-case approach to assess and evaluate applicants' financial profiles, prioritizing risk reduction and enhancing the quality of additions to DISCOVER's portfolio.Noteworthy quota achievements during this tenure include:• Initial performance, surpassing expectations with a solid 102% quota attainment.• In July, exceeded goals impressively, achieving an exceptional 120% quota performance.• In August, continued the streak of success by reaching an impressive 135% quota attainment, demonstrating consistent excellence in meeting and surpassing targets

Provo, Ut And Seattle, Wa, Us

• Responsable to extend Qualtrics into a new Market- Latin America; by providing the world's leading Enterprise survey technology to executives, Managers, and Company Leaders.• Make sales presentations to customers and prospects at all levels an in a variety of departments (such as HR, Marketing, and Customer experience).• Prospect/Qualify new clients via cold calling, emails, and leads. • Coordinate and actively participate in contract negotiations

Riverwoods, Il, Us

• Specialized on all Discover credit card products and services that provide strategies and optimization • Increment of User Credit Card expense activity by 16% in six months, accounts under coverage • Work with another members of the team to generate innovative solutions to obstacles by displaying a cooperative spirit, offer solutions to team problems; not complaints, and support team members ‘ideas & suggestions.

Riverwoods, Il, Us

• Manage and maintain confidential account information• Develop daily relationships with loyal clients • Conduct reviews on accounts on regular basis to evaluate client’s demands to create long term relations• Compliance in detail with Laws, Rules and Regulations on which company’s ethical standards are built

• Present Prime For Life Education classes related to substance abuse, theft and life skills, along with Thinking Errors classes• Translate all class materials to for the Hispanic community• Liaison between Wasatch and Utah County courts to introduce services in English\Spanish• Opened up a new office in Park City and managed the client accounts• Manage client accounts and ensure payments are received in timely manner• Ensure all monthly reports for clients are sent to the courts for the clients hearing describing their progress and completion• Manage the office and ensure all supplies are kept in stock

Salt Lake City, Ut, Us

• Resolved customer concerns by providing necessary assistance Spanish, English, and Portuguese worldwide• Responsible for trouble shooting and debugging minor program bugs via telephone• Manage and maintain confidential records and files• Communication with administrative, executive, and line management personnel

Salt Lake City, Ut, Us

• Trained over 60 representatives in various skills including leadership, planning, effective time management, in English\Spanish • Trained participants to speak foreign language in less than three months. • Trained to maintain the highest standards of honor, integrity, morality and consideration of others in personal behavior • Responsible for integrating the Communicative Approach, Natural Approach, and other approaches demanded by the program

Salt Lake City, Ut, Us

•Responsible for teaching and training a career and self-employment workshops and skill sets in: Interviewing, networking, goal setting, microcredit, microfinance and microenterprise • Acted as the senior trainer responsible for providing support to new trainees through mentoring, observation, and feedback

Provo, Ut, Us

• Presented and sold company products and services to current and potential clients • Developed relationships with new and existing customers • Negotiated terms of sales and services with customers

Salt Lake City, Ut, Us

Bachelor Of Arts (B.A.), Political Science And Government

Business Management, International Business

Minor, Management

Minor, Latin American Studies

Certificate, Global Management

Business Management, Business Management