Alex Watkins Email & Phone Number

- Interact with internal and external customers to resolve issues- Provide support to service technicians in the field- Provide service, support, installation, and training to customers- Monitor, maintain and service external and internal server infrastructure.

Design and program solutions for home automation including lighting, home theater audio/video, etc controlled via smart devices.

I advise customers regarding system software and hardware capabilities while troubleshooting related issues remotely. These responsibilities include insuring day to day flow of operations and sustaining/increasing customer productivity and profitability.

• Conducted approximately 100 in-store customer surveys at 2 partner’s place of business while building rapport with 4 employees, 2 management personnel, and their clients.
• Initiated 2 follow up telephone surveys with partner’s clients.
• Coded and scored various types of research data (9 projects to date)
• Worked on multiple projects simultaneously

• Organized/directed activities that stimulated children’s physical, emotional, intellectual, and social growth.
• Demonstrated ability to work in tandem with coworkers, children and families.
• Facilitated the exploration of individual interests, development of talents and independence, self-esteem building, and fostered personal interactions with others.
• Proven ability to clearly communicate all necessary information to families, children and fellow staff members