Business Analyst on the Automation CoE team in the CIO Office. Working with business case development for opportunities in the Automation pipeline and a member of automation solution implementation team.

Provide support for business applications and work with business users to refine functionality and improve efficiency. Identify and document business processes to facilitate process optimization.

Review construction specifications and drawings to identify mechanical, electrical and life safety systems to be commissioned; prepare Pre-Functional Test, Commissioning Plans, and Functional Test documents to be used in the Commissioning process.

Global Corporate Functions IT - HRAdapted planning and execution of Business Analysis deliverables for project with short execution timeframe; created fit for purpose documentation to facilitate solution implementation on time.• Identified challenges in solution design caused by terminology and concept discrepancies between business and technical staff; resolved with graphical representations which promoted common understanding.• Created and executed testing strategy of appropriate rigor to meet schedule challenges and adapted to solution enhancements which continued past initial implementation while successfully identifying defects prior to production releases.

Planned and executed Business Analysis (BA) activities on software projects that provided new capabilities or replaced existing applications, with project costs ranging from $250 thousand to more than $2 million; identified BA Deliverables at the appropriate level of rigor to meet the project needs efficiently• Facilitated a strategy to align two parallel projects on common financial data which fostered agreements and resolved differences to move projects forward and meet deadlines• Selected by management to validate solution for satellite equipment billing. Elicited detailed business needs and worked with Subject Matter Expert to align needs with application capabilities; led to successful billing solution implementation• Identified functionality which improved data quality and reduce data modification time by more than 50% for bulk updates• Recognized for consistently completing BA tasks and documentation on time and within budget

Completed Business Analysis and Project Management to successfully implement and support software and infrastructure solutions enabling the business to manage all aspects of Performance Contracting; including marketing, project cost tracking on multi-million dollar construction efforts, and on-going monitoring of 75 Performance Contracts with guarantees over $22 million• Managed process for validating and updating the configuration of a custom off-the-shelf Project Cost Accounting solution, interfaced with the enterprise SAP system, to move project forward for an on-time delivery• Created and conducted application issue tracking and resolution documentation that contributed to a successful post implementation Financial Audit• Worked with Vendor to define Product Backlog for Agile effort to implement a cloud based solution; this allowed Vendor to define dependencies and focus on appropriate tasks, resulting in improved development efficiency• Delivered on Human Resources’ (HR) goals of reducing calls for assistance and maintaining data security with a solution that consolidated access to local HR files and links to enterprise HR data; completed in short time frame with small budget• Facilitated prototype of business preferred alternative for Facility Data Analysis tool which identified technical issues and saved the company from making a significant investment of resources for a full implementation effort• Managed design, implementation and migration of legacy infrastructure to network Demilitarized Zone (DMZ) to meet corporate information security standards and improve communication efficiency with remote data acquisition panels

Instrumental in initial design and deployment of Internet based Facility Data Acquisition and Reporting service; delivered Microsoft (MS) Access database solutions, leveraging Visual Basic for Applications, to meet specialized business needs• Assisted management in solidifying vision for Internet based facility data acquisition and reporting service, then created entity relationship diagram, data definitions and functional specifications; led to the first version of the online service• Resolved technical challenges for initial data gateway configuration to enable successful field implementation of devices• Worked with business to identify specific goals and business requirements for Issue and Customer Communication Tracking application. The solution’s reporting created transparency and improved relationships with the company’s clients

Managed team of four monitoring analysts generating monthly Performance Contract Reports to customers; performed site inspections to identify current conditions and create building profiles to identify and model energy conservation measures• Calculated utility adjustments to account for changes to facility structures or operations, as allowed by contract, assuring guarantee payouts were justified• Modeled facility energy use with information collected during site survey, then calibrated model to align with actual bills; this was the basis of energy conservation measure savings calculations and helped assure realistic Performance Guarantees