Alexander Ertel Email & Phone Number

Portland, OR, US

I transitioned into a role as a CSM to serve in both our scaled and commercial segments. I have owned success and retention of our customers in both a scaled (one-to-many) as well as a named account function. At Clari we consult RevOps and Sales professionals on a the revenue process from create, convert, to close to help revenue teams build insights from.

I worked as a Product Specialist under our Product Operations team to help bridge the gap between PDE and our GTM team teams when rolling our new and early access features to our customers. I would create internal and external knowledge articles and use Pendo to create in-app guides and alerts. As a specialist I served as an escalation point for technical.

Portland, Oregon, United States

I worked briefly at Dealpoint before the Clari acquisition. In typical startup fashion, I wore many hats, where CS meant everything from managing our Salesforce instance to delivering training and demos to our customers. I enjoyed the self-learning and influence on process in this fast-paced environment.

Portland, Oregon Area

I worked as a Customer Success / Account Manager at Extensis, where I consulted our customers on best practices for font and digital asset management in the creative space. I worked with crucial agency accounts like BBDO, Wieden + Kennedy, and Dentsu Aegis Network. I delivered pre-sales software demos and post-sales training on our offerings. I helped.

Portland, Oregon Area

Portland, Oregon Area

I worked on the helpdesk at Jive Software to help maintain and provide a variety of business applications for the company. Onboarded new employees on Jive's tech stack and helped create an Engineering onboarding tech stack playbook for remote employees when Jive was acquired.

Warsaw, Masovian District, Poland

I worked at the JCC Warsaw in Warsaw, Poland, as a Jewish Service Corps fellow. I assisted with grant writing and helped the JCC secure a $40,000 grant for continued programming. I also assisted with some of the young adult programming and also helped promote events by bolstering the center's social media presence.

Sacramento, California

I worked as a legislative intern for Assembly Member Marc Levine during my Senior year of college at the State Capitol in Sacramento. They hired me as a temporary Administrative Assistant to assist the team and finish off the legislative year.

Bachelor'S Degree, Political Science, Global Concentration | Minor Spanish

California State Politics

Spanish And Latin American Studies

Activities and Societies: Semester Abroad

Spanish Language

Activities and Societies: Semester Abroad