Alex Diamond Email & Phone Number
@deloitte.com
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Who is Alex Diamond? Overview
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Alex Diamond is listed as Founder and Principal Advisor at AXD Advisory Services, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at deloitte.com and a matched LinkedIn profile for Alex Diamond.
Alex Diamond previously worked as Senior Manager at Pwc and Senior Manager at Deloitte. Alex Diamond holds Bachelors, Telecommunications Management from Devry Institute Of Technology.
Email format at AXD Advisory Services
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AeroLeads found 1 current-domain work email signal for Alex Diamond. Compare company email patterns before reaching out.
About Alex Diamond
Highly accomplished technology leader with over 20 years of demonstrated experience in planning, developing, and implementing world class information process and technology solutions for organizations in both the private sector, federal government, and higher-ed institutions. Consistently recognized as a top performer by senior leadership, with the ability to interact with senior management and executive audiences to drive multi-million dollar proposals.- Strategic leader experienced in the combined areas of: IT Project Management, Service Management, and Application Development- Specializing in delivering ITIL based IT solutions by leveraging both industry and consulting experience including: managing complex application development and integration projects, IT process development and re-design, and innovative cloud-based solutions- Effective communicator, acting as liaison between business and technical project stakeholders- Successful in building and leading high performing teams to meet rapid demands and provide innovative solutions to exceed client expectations- Industry experience includes: federal government, financial services, educational, insurance, and wholesale
Listed skills include Itil, It Service Management, Information Technology, Service Delivery, and 40 others.
Alex Diamond's current company
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Alex Diamond work experience
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Senior Manager
Helping our clients transform their business through innovative technology solutions and effective Service Management Operations.
Senior Manager
Consulting Manager
Infrastructure Consulting Manager
Customer focused technology consultant providing services in following areas:- ITIL Foundational Concepts and Strategy- Project Management- ITSM Tools and Processes- Strategic and Tactical IT Operations Advisor- Implementing SaaS solutions (ServiceNow Sys Admin Certified)Alex is currently leading the delivery and implementation of multiple applications on the ServiceNow platform for a large Federal client.
Manager Of Is Service And Support
-Manage the daily operations pertaining to all infrustructure support: - Server - Network - End user technologies - Help Desk - User account administration
Help Desk Manager
- Managing the day to day operations of the DeVry home office Help Desk.- Develop and implement formal IT service processes.- Ensure the Help Desk is meeting established goals and metrics.- Ownership of user account administration for DeVry.
Infrustructure Supervisor
- Managed a staff of Teir I Service Desk agents responsble for priority 1 incident calls, effectively hanlding calls with a service level on 90% answered in 10 seconds or less.- Managed a staff of Teir I Service Desk agents responsible for re-routing misrouted tickets to appropriate reolver groups, with a daily average ticket count of around 150.- Managed a staff of Teir II support staff responsible for supporting standard core applications, Windows OS systems, and LAN administration.- Maintained a 98% SLA, 90% client satisfaction, and a mean time to repair of 2 hours or less.
Lan Analyst Ii
- Field and remote PC support, supporting standard core applications, Windows OS systems, and LAN administration.
Alex Diamond education
Bachelors, Telecommunications Management
Hdm - Help Desk Manager
Itil - Foundations
Cna - Certified Novell Administrator
Frequently asked questions about Alex Diamond
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What company does Alex Diamond work for?
Alex Diamond works for AXD Advisory Services.
What is Alex Diamond's role at AXD Advisory Services?
Alex Diamond is listed as Founder and Principal Advisor at AXD Advisory Services.
What is Alex Diamond's email address?
AeroLeads has found 1 work email signal at @deloitte.com for Alex Diamond at AXD Advisory Services.
Where is Alex Diamond based?
Alex Diamond is based in Chicago, Illinois, United States while working with AXD Advisory Services.
What companies has Alex Diamond worked for?
Alex Diamond has worked for Axd Advisory Services, Pwc, Deloitte, Accenture, and Roman Inc.
How can I contact Alex Diamond?
You can use AeroLeads to view verified contact signals for Alex Diamond at AXD Advisory Services, including work email, phone, and LinkedIn data when available.
What schools did Alex Diamond attend?
Alex Diamond holds Bachelors, Telecommunications Management from Devry Institute Of Technology.
What skills is Alex Diamond known for?
Alex Diamond is listed with skills including Itil, It Service Management, Information Technology, Service Delivery, It Strategy, Management, Process Improvement, and Technical Support.
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