Senior Manager
CurrentHelping our clients transform their business through innovative technology solutions and effective Service Management Operations.
Jul 2024 - Present
AeroLeads people directory · profile
Alex Diamond Email & Phone Number
IT Service Management & Operations Leader
at
PwC
1 work email found
@deloitte.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Management & Operations Leader
Location
Chicago, Illinois, United States
Company size
Who is Alex Diamond? Overview
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Quick answer
Alex Diamond is listed as IT Service Management & Operations Leader at PwC, a company with 250089 employees, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at deloitte.com and a matched LinkedIn profile for Alex Diamond.
Alex Diamond previously worked as Senior Manager at Pwc and Senior Manager at Deloitte. Alex Diamond holds Bachelors, Telecommunications Management from Devry Institute Of Technology.
Company email context
Email format at PwC
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{first_initial}{last}@deloitte.com
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AeroLeads found 1 current-domain work email signal for Alex Diamond. Compare company email patterns before reaching out.
Profile bio
About Alex Diamond
Highly accomplished technology leader with over 20 years of demonstrated experience in planning, developing, and implementing world class information process and technology solutions for organizations in both the private sector, federal government, and higher-ed institutions. Consistently recognized as a top performer by senior leadership, with the ability to interact with senior management and executive audiences to drive multi-million dollar proposals.- Strategic leader experienced in the combined areas of: IT Project Management, Service Management, and Application Development- Specializing in delivering ITIL based IT solutions by leveraging both industry and consulting experience including: managing complex application development and integration projects, IT process development and re-design, and innovative cloud-based solutions- Effective communicator, acting as liaison between business and technical project stakeholders- Successful in building and leading high performing teams to meet rapid demands and provide innovative solutions to exceed client expectations- Industry experience includes: federal government, financial services, educational, insurance, and wholesale
Listed skills include Itil, It Service Management, Information Technology, Service Delivery, and 40 others.
Current workplace
Alex Diamond's current company
Company context helps verify the profile and gives searchers a useful next step.
Pwc
8 roles
Alex Diamond work experience
A career timeline built from the work history available for this profile.
Senior Manager
May 2021 - Jul 2024
Consulting Manager
Mar 2017 - May 2021
Infrastructure Consulting Manager
Customer focused technology consultant providing services in following areas:- ITIL Foundational Concepts and Strategy- Project Management- ITSM Tools and Processes- Strategic and Tactical IT Operations Advisor- Implementing SaaS solutions (ServiceNow Sys Admin Certified)Alex is currently leading the delivery and implementation of multiple applications on.
Jul 2011 - Mar 2017
Manager Of Is Service And Support
-Manage the daily operations pertaining to all infrustructure support: - Server - Network - End user technologies - Help Desk - User account administration
Oct 2008 - Jan 2011
Help Desk Manager
- Managing the day to day operations of the DeVry home office Help Desk.- Develop and implement formal IT service processes.- Ensure the Help Desk is meeting established goals and metrics.- Ownership of user account administration for DeVry.
Feb 2007 - Jul 2008
Infrustructure Supervisor
- Managed a staff of Teir I Service Desk agents responsble for priority 1 incident calls, effectively hanlding calls with a service level on 90% answered in 10 seconds or less.- Managed a staff of Teir I Service Desk agents responsible for re-routing misrouted tickets to appropriate reolver groups, with a daily average ticket count of around 150.- Managed.
Sep 2002 - Feb 2007
Lan Analyst Ii
- Field and remote PC support, supporting standard core applications, Windows OS systems, and LAN administration.
Feb 2000 - Aug 2002
Team & coworkers
Colleagues at PwC
Other employees you can reach at pwc.com. View company contacts for 250089 employees →
MV
Mani V.
Colleague at Pwc
New Delhi, Delhi, India, India
View →
YU
Yaroslav Udalov
Colleague at Pwc
Leningrad, Russia, Russian Federation
View →
RS
Rishi Savani (Uk)
Colleague at Pwc
London, England, United Kingdom, United Kingdom
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SK
Sumit Kumar
Colleague at Pwc
Ranchi, Jharkhand, India, India
View →
ER
Erwin R.
Colleague at Pwc
Toronto, Ontario, Canada, Canada
View →
JA
Jean Anton
Colleague at Pwc
New York, New York, United States, United States
View →
SR
Sharon Ren, Cpa, Ca
Colleague at Pwc
Bermuda, Bermuda
View →
JW
Joanna Walton
Colleague at Pwc
London, England, United Kingdom, United Kingdom
View →
JA
Jessica Ao
Colleague at Pwc
Chongqing, China, China
View →
MB
Marta Bassi
Colleague at Pwc
Milan, Lombardy, Italy, Italy
View →
Mani V.
Colleague at Pwc
New Delhi, Delhi, India, India
View →
YU
Yaroslav Udalov
Colleague at Pwc
Leningrad, Russia, Russian Federation
View →
RS
Rishi Savani (Uk)
Colleague at Pwc
London, England, United Kingdom, United Kingdom
View →
SK
Sumit Kumar
Colleague at Pwc
Ranchi, Jharkhand, India, India
View →
ER
Erwin R.
Colleague at Pwc
Toronto, Ontario, Canada, Canada
View →
JA
Jean Anton
Colleague at Pwc
New York, New York, United States, United States
View →
SR
Sharon Ren, Cpa, Ca
Colleague at Pwc
Bermuda, Bermuda
View →
JW
Joanna Walton
Colleague at Pwc
London, England, United Kingdom, United Kingdom
View →
JA
Jessica Ao
Colleague at Pwc
Chongqing, China, China
View →
MB
Marta Bassi
Colleague at Pwc
Milan, Lombardy, Italy, Italy
View →
4 education records
Alex Diamond education
Bachelors, Telecommunications Management
Devry Institute Of Technology
Hdm - Help Desk Manager
Hdi
Itil - Foundations
Hp Education Services
Cna - Certified Novell Administrator
New Horizons
FAQ
Frequently asked questions about Alex Diamond
Quick answers generated from the profile data available on this page.
What company does Alex Diamond work for?
Alex Diamond works for PwC.
What is Alex Diamond's role at PwC?
Alex Diamond is listed as IT Service Management & Operations Leader at PwC.
What is Alex Diamond's email address?
AeroLeads has found 1 work email signal at @deloitte.com for Alex Diamond at PwC.
Where is Alex Diamond based?
Alex Diamond is based in Chicago, Illinois, United States while working with PwC.
What companies has Alex Diamond worked for?
Alex Diamond has worked for Pwc, Deloitte, Accenture, Roman Inc, and Devry Inc..
Who are Alex Diamond's colleagues at PwC?
Alex Diamond's colleagues at PwC include Mani V., Yaroslav Udalov, Rishi Savani (Uk), Sumit Kumar, and Erwin R..
How can I contact Alex Diamond?
You can use AeroLeads to view verified contact signals for Alex Diamond at PwC, including work email, phone, and LinkedIn data when available.
What schools did Alex Diamond attend?
Alex Diamond holds Bachelors, Telecommunications Management from Devry Institute Of Technology.
What skills is Alex Diamond known for?
Alex Diamond is listed with skills including Itil, It Service Management, Information Technology, Service Delivery, It Strategy, Management, Process Improvement, and Technical Support.
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