Head Of User Interface Design Sector
CurrentThat's a fantastic #1 telecom company in Russia where I create customer and user experience for incredible large-scale company products. Also I manage a group of designers, research customers needs and requirements, prepare prototypes for user testing. In a deep collaboration with a big team: business, researchers, architects, developers, engineers. This is a range of products that I've made (by myself or with a team) at OSS/BSS sector: Selfcare for B2C and B2B markets (customers: 10+ millions); Multi-regional product catalogues for telecom sector; CRM systems for call-centres and other internal company departments; Monitoring and maintaining services for a telecom workflow; etc.