Alex Eldridge Email & Phone Number

Washington, DC, US

* Managed PMO and enterprise IT project portfolio* Agile Scrum Master/Project Manager with Scrum + Kanban* Managed GDPR compliance by enforcement deadline; SME for ongoing activities on data privacy including vendor and company SCC review/approval, data protection impact assessments, RTBF management* Managed full test driven development lifecycle from.

Waltham, MA, Plymouth Meeting, PA, US

Contractor position at Drug Information Association* Managed team effort to launch redesigned responsive website* Proactively managed changes in project scope* Effectively communicated project updates and expectations

Contractor position at Comcast* Manage delivery of requested capabilities across multiple platforms in agreed upon timeframe and budget, applying Agile techniques for slotting of user stories and backlog* Generate budget level estimates, refine through JADs and grooming to user story submit and release commit* Track and manage software defects with.

Fort Washington, PA, US

• Led teams in creation of new information systems, business processes and content.
• Responsible for all CRM data and systems integration supporting marketing, sales, system implementation, support and training to base of 13,000+ clients and 120,000+ prospects/former clients for 150 in-house and remote.
• Led selection and on-schedule deployment of website knowledge base consolidating multiple siloed content sources into a single platform with configured views for internal staff and clients over multiple product lines.
• Led selection, deployment and integration of user suggestion system that accounted for 20% of product enhancements, assisting 90%+ customer retention rates.
• Led successful project to connect previously isolated databases into a unified solution with a common view across 3 product lines for sales, helpdesk and clients.
• Rescued time and attendance software project that had been stalled for several years, leading to launch of new solution across multiple network and hardware platforms.

Early stage company/wealth creation opportunity. Deployed automated fee-based payment system for web site serving 500,000 monthly visitors and tripled its sales volume in 6 months. Led cross-functional international team to upgrade infrastructure, functionality and content for website http://freedback.com

Philadelphia, PA, US

• Directed corporate finance, risk management and IT department for this $75 million multi-state parking management and real estate development company.Key Accomplishments
• Led IT department in rollout of e-mail, standardized desktop, Y2K remediation.
• Transitioned retirement plan from employer to employee directed, selected funds and plan management team. Achieved 200% increase in employee participation and 50% reduction in recordkeeping costs.
• Led re-branding effort generating new corporate logo, tag line and brochure.

• Responsible for development and management of new financing programs. Key Accomplishments
• Created first-in-the-nation $52 million federally funded loan pool program, which won two national awards.
• Led first-time securitization by PIDC of $7 million portfolio with 50 economic development loans.

* General news reporting; political/statehouse coverage for Maine-based CBS affiliate* Special beat reporting on environmental issues.* Produced documentary on construction of Maine Vietnam Veteran's Memorial - nominated for regional Emmy award.

Mga, Public Administration

Bachelor'S, Government And Economics