Alexander Ellem Email & Phone Number

As a seasoned aviation professional, I bring a wealth of experience in customer service, team leadership, and safety to every role. With a strong track record of success in managing airport operations, cabin crews, and customer-facing teams, I am committed to delivering exceptional service and creating memorable experiences for every customer.Currently serving as an International First & Business Flight Attendant with Qantas, I am responsible for ensuring effective communication and safety procedures within the cabin and cockpit. Whether serving food and beverages or responding to emergency situations, I am dedicated to maintaining the highest standards of professionalism and personal presentation.Prior to my current role, I served as Airport Manager at Star Aviation, where I oversaw the day-to-day operations of the Cabin Cleaning team. In this role, I led and managed the team to ensure compliance with contractual obligations and maintain a strong safety culture.As a Passenger Services Supervisor at Emirates Dnata, I demonstrated strong leadership skills in leading a team of check-in and gate agents and serving as the escalation point for any customer issues. I am proud to have represented the client airline with exceptional customer service and professionalism.Before my aviation career, I honed my customer service and technical skills as a Customer Advisor/Technical Expert at Telstra, where I assisted customers with troubleshooting their devices and liaised with manufacturers and device care centers. Additionally, I gained valuable sales experience as a Sales Consultant at JR/Duty Free, where I specialized in high-value sales and merchandising.Overall, I am passionate about delivering exceptional service and building strong relationships with customers, colleagues, and stakeholders. I am confident that my experience and skills make me a valuable addition to any team in the aviation industry.

Listed skills include Politics, Leadership, Team Leadership, Microsoft Office, and 11 others.