Alex Engel Email & Phone Number

North Ryde, NSW, AU

Manage the global IT change/delivery portfolio for Marketing and Insurance Services, including partnership development and continuous improvement, within Commercial Operations.

North Ryde, NSW, AU

Shape and guide the implementation of innovative technologies in the insurance services space to improve scalability, quality, and customer experience.

North Ryde, NSW, AU

• Engage stakeholders and facilitate the development of ideas and new initiatives, working to identify initiative requirements, develop story maps, define OKRs, and refine requirements into epics to be delivered
• Lead the delivery of initiatives, driving quarterly planning, creation and sharing of delivery walls, and identification and resolution of risks and dependencies that impact plan, scope, or budget
• Utilize Lean Six Sigma techniques to identify waste, perform root cause analysis, and facilitate workshops to ensure that we deliver high-quality, valuable initiatives for the organization
• Manage third-party vendors, budgeting, and resourcing to assist in development and implementation of initiatives when required
• Act as Scrum Master, empowering our teams to meet their own delivery goals and to continuously improve their throughput and quality
• Developed and embedded a new initiative prioritization methodology which has been adopted by the global IT organization and has been maintained as our methodology to select and rank new initiatives for over 2 years

North Ryde, NSW, AU

Developing and enhancing custom cloud ERP platforms and collaborating to improve customer business processes across a variety of industries.

Denver, CO, US

• Lead and manage Solution Consultant team and ensure adherence to Advantage best practices and standards
• Drive new process and organizational improvements to reduce Cost of Service, increase throughput and utilization, and increase client satisfaction
• Act as project manager and main point of contact for client engagements, leading as many as 10 projects concurrently
• Oversee team utilization and productivity through management of client and project priorities and internal development activities
• Act as member of leadership team to set corporate strategy and ensure alignment between management, consulting and development teams

Denver, CO, US

• Assisted in following sales leads and estimating project work, leading to SOW
• Operated as project lead for multiple concurrent projects, assigning resources as needed and tracking to milestones/deadlines
• Executed database design, data import, workflow creation, and reporting activities to client specifications

Dublin 2, IE

• Serve as central data analytics resource, calculating total project savings and KPI metrics across entire projects to inform upper-level client management
• Work with clients to improve their business processes and create/develop new improvements
• Assist team with data analysis, business process mapping, and client collaboration
• Train clients in new business processes and trained clients in team roles leading up to project completion
• Operate in multiple industries, including healthcare and telecommunications

Schenectady, New York, US

• Generate new, innovative market and application ideas for current product lines
• Own and champion technology-based innovation concepts and develop them to stakeholder go/no-go decision
• Conduct primary and secondary market research related to innovative concepts
• Collaborate with technology teams to generate technical data required for concept validation

Cleveland, OH, US

• Assisted in starting and organizing Case’s first engineering design organization
• Create a fully-funded summer device design program resulting in 30 participants, 7 successful working prototypes, and over $140,000 in grant funding across 3 years
• Lead an 8-person executive board and 15-20 students in design teams
• Create a business plan outlining the goals, attributes, and budget projections for the organization and summer program
• Gain the ability to professionally document the design process (detailed designs, risk/hazard assessment, functional/technical requirements, etc.)Case's Rising Engineers & Technological Entrepreneurs (CREATE) strives.

Cleveland, OH, US

• Assisted in maintaining a computer network for over 100 people
• Built and maintained computer software and hardware
• Helped students, faculty, and staff troubleshoot computer difficulties

Cleveland, OH, US

• Assist in preparing intellectual property disclosures and patent applications
• Assist in financials and billing
• Assist in filing and scanning documents

Amsterdam, Noord-Holland, NL

• Test the software and systems of the Philips Gemini TF TOF PET/CT Scanner
• Maintain and troubleshoot networking and software
• Utilize Rational Requisite Pro to manage and track system requirements and defects
• Participate in cross-departmental communication to achieve product testing goals

Time, M.E.M.

B.S., Biomedical Engineering