•Technology Transformation: Created roadmaps to align IT initiatives with business goals across seven manufacturing sites.•Cost Optimization: Cut licensing costs by 20%, saved $100K annually through infrastructure optimization, reduced printing costs via contract renegotiation, and decreased internet and phone expenses by eliminating redundant vendors. Achieved 15% labor savings through improved vendor management.•Infrastructure Improvements: Virtualized hardware, migrated services to Azure, established redundancy and high availability, optimization, and implemented inventory, patch management, ticketing, and backup solutions.•Continuity: Led strategies for redundancy and continuity in critical areas like power and internet to ensure uninterrupted operations.•IT Service Improvements: Implemented an ITSM system, improved onboarding, and communication.•Security and Compliance: Introduced MFA and SSO, performed penetration tests, and conducted cybersecurity training. Developed incident response plans and improved endpoint security to meet audit standards.•ERP Implementation & Integration: Managed ERP implementation, collaborating with teams to improve workflows and data accuracy.•Documentation: Created IT policies and SOPs, led compliance audits, and centralized documentation on SharePoint.•Business Collaboration: Assessed IT needs of business units, negotiated contracts, and managed vendor relationships.•Budgeting: Oversaw the IT budget, conducted variance analysis, and reported financials to senior management while identifying cost-saving opportunities.•Leadership: Built and led a diverse team, promoting cross-training and professional development while organizing team-building activities to enhance collaboration and customer satisfaction.•Data Visualization and Analysis: Identified KPIs and utilized Power BI for data analysis to support strategic decisions. Led the deployment of an Azure SQL Database for centralized analysis across business units.

Provide thought leadership to support of business goals and strategies with an emphasis on Business Systems, Financial Consolidation, and Enterprise Business Intelligence.Lead IT strategic and operational planning by prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems.Lead enhancement of Operational Technology and Information Technology integration to enable greater efficiency and value from business operations.

• Collaborated with leadership to provide thought leadership and support company’s vision by developing IT strategy, roadmap, and budget. • Team: Built and managed cross functional teams. Responsible for performance evaluation, training and conflict resolution.• Infrastructure transformation: Led company through multiple initiatives such as business continuity, DR, standardization, inventory, virtualization, consolidation, building domain-less infrastructure. Led company through VOIP implementation.• Security Improvements: Threats prevention, implemented centralized security system, video surveillance, physical access security, data and network security)• Help Desk transformation: Implemented ticketing system & inventory system, standardized communication channels, KPIs, automation• Data Management: Centralized data repository, permissions, data migration and transformation)• Reporting & Analysis: Analyzed user reported issues to develop effective improvement strategy. Reported project status, risks and mitigation strategy.• Enforced cross training, led security awareness, small and big group trainings• Scope of Initiatives: Development, implementation, integration, and migration projects

Was accountable for implementation of hybrid infrastructure to ensure business continuity. Used my skills and experience to resolve complex issues, conduct comprehensive analysis of current state and proposed future state of the technology. Identified preferred vendors and worked closely with them to deliver projects on-time. I administer and maintain budget with keen focus on cost control and reduction. My duties also include developing and managing high-performing teams of developers.A selection of my key achievements includes:• Optimized processes, ensured transparency, established clear communication channels, and maintained stakeholder's engagement by collaborating with project sponsors, cross-functional teams and SME's.• Improved project outcomes/deliverables by creating roadmap, detailed project plan, and risk mitigation strategies.• Attained goal of 99.9% systems uptime by implementing highly effective hybrid infrastructure.• Slashed IT expenses, enhanced network performance, and provided secure remote access by devising and deploying strategic plans.

Spearheaded and delivered complex programs by defining strategy, developing roadmaps and detailed work plan, while leveraging program and project management principles. Initiated and led multiple initiatives including developing and implementing scalable custom Web based ERP system to support business transformation initiatives while supporting existing Microsoft Dynamics ERP. Steered successful design and implementation of hybrid virtual environment including AWS services and on-premises VMWare based solution. Migrated applications to AWS platform, while facilitating hybrid cloud environment. Directed data migration and governance, and developed complex relational databases. Fostered and fortified robust relationship with vendors and customers to drive strategic, cohesive functions. Collaborated with business units to develop business continuity /disaster recovery plan and procedures.Worked closely with business units to led process improvement initiatives utilizing tools and technics such as KAIZEN events, Value Stream Mapping and TIMWOOD exercises. A selection my key achievements includes:• Achieved 80% recurring issue reduction by organizing and executing project visioning, kick-off and retrospective lesson-learned meetings.• Secured 0% team turnover by identifying/mitigating potential discrepancies, resolving issues/conflict, leading/guiding cross-functional teams, as well as maintaining a healthy work environment.• Ensured cost saving of over 20% in annual expenses by conducting effective negotiations of contracts, uncovering acquisitions, and analyzing vendor proposals.• Reduced production time by 15% and slashed operational costs by 20% by conducting process mapping and providing proactive support to Kaizen events.

As a Project Manager, I led multiple projects using Waterfall, Agile and Kanban principles, while uncovering and mitigating project risks by assessing, qualifying, buffering, and controlling scope creep to ensure seamless project operations. Was accountable for devising and deploying detailed project plans, and break down structure/milestones. I also managed scope, introduced change requests, and updated project plan by conducting variance and trend analyses. Further, I delivered proactive support to diverse range of agile activities, including backlog grooming, sprint planning, daily stand-up, project reviews and retrospective meetings to gather lesson learned register. I was able to streamline projects by leading effective allocation of resources and overseeing schedules while ensuring effective task prioritization by formulating Gant charts, resource allocation schedule, and timelines. This capacity also involved directing projects through completion by leveraging MS Project, Jira, and Confluence. Finally, I cultivated robust relationship with vendors and customers to identify and resolve potential issues.A selection of my key achievements includes:• Accomplished 0% team turnover by streamlining processes, and overseeing cross functional teams.• Ensured data integrity/consistency by conducting ETL data imports, exports, and modifications, while establishing mappings for fact loading from different data sources.• Improved user experience and ensured data transparency by developing reports and dashboards, while utilizing custom scripts and Power BI.• Optimized profit by 200% by steering development and implementation of web-based ERP platform.• Reduced inventory by 30% and paper trail by 80% by coordinating digital transformation.• Enhanced code base in collaboration with vendor by resolving integration issues. Guaranteed reliable data flow between two ERP systems by supervising Integration project.

In this position, I replaced a Cobol legacy system to facilitate enhancement of business processes, ensured accuracy /transparency of information, and delivered high scalability by devising web-based ERP system. I also provided proactive support to ERP system and developed MySQL procedures to migrate Master Data, while designing relational database. Established and employed templates for user interface by utilizing html, bootstrap, jQuery, React JS to improve users' experience.A selection of my key achievements includes:• Slashed capital expenses, maintenance cost, as well as improved security, reliability and expandability by steering infrastructure transformation and accomplishing 99.9% systems uptime.• Decreased annual expenses by 20% by envisioning/employing software stack/tools to develop/rollout ERP system.• Reduced bad code push by 95% and optimized production environment uptime to 99.9% by organizing and deploying development environment.

As IT Manager, I led the department through infrastructure transformation to minimize IT related expenses and improve network and system performance. My leadership duties included managing a team of two developers and successfully completed a number of SDLC projects while maintaining stakeholder’s engagement.A selection of my key achievements includes:• Developed improvement plan to existing infrastructure and cut IT associated expenses by 10% annually. • Consolidated all systems, applications and services to cut IT expenses by 20% in system support and management areas. • Created and implemented migration plan to consolidate existing websites and applications to unified platform. • Developed plan to cut IT expenses in hardware, software, maintenance, as well as improved efficiency in operations by implementing various technologies to bring organization to the new level of efficiency.• Defined project scope and objectives with an understanding of applicable business 
systems and requirements

Web development, Procurement, Support