Alexey Kulibaba Email & Phone Number

Киев, Украина

* Ad-hoc reports on products, services, procedures, appeals, complaints, etc.* Preparation of business requirements for the creation of automated regular reports* Data analysis (primary and secondary marketing information)* Formulates data and conclusions in the form of slides* Prepares and conducts ad-hoc measurements of client metrics for certain products (automated)*

Киев, Украина

Main goals:* Prepare the necessary information and analytical reports on the main quality indicators* Test the work of new functionalities in business support systems, check compliance with business requirements and terms of reference* Check the compliance of information systems data* Prepare proposals on measures to improve the quality of services in general.* Prepare requirements for quality data and proposals for improving the methodology for determining the quality of services, describe the methodology and techniques in accordance with the agreed parameters, draw up the necessary documents* Monitor the observance by employees of the fixed-line sales sector of branches of the current procedures and instructions* Conducts an audit of the quality of work on the installation of service restoration services for fixed-line subscribers* Manage individual quality improvement projects and processes* Planning goals for partners, as well as their implementation* Calculation and approval of remuneration for partners depending on the achievement of goals* Regular preparation of analytical Ad-hoc reports* Automation of existing regular reporting* Development of procedures and regulations for partners

Киев, Киев, Украина

* Organization of sales in CC and Digital channels* Сoordination and placement of plans for channels* Management of motivational programs in channels* KPI execution control* Preparing registers for telemarketing groups* Supervise the training of groups on FTTB / FMC / OTT TV products* Improving the efficiency of channel sales by monitoring calls, campaign responses, etc.* Participation in the development of motivation for agents, supervisors in relation to the sale of FTTB / FMC / OTT TV* Local sales control* Development and implementation of initiatives to improve the quality of ledgers, sales scripts, automation, etc. in channels* Communication with channel managers

Kyiv, Ukraine

* Формування та затвердження проміжних та остаточних звітів проекту.* Підготовка необхідної інформації та аналітичних звітів за основними показниками.* Тестування нової функціональності систем підтримки бізнесу, перевірка на відповідність вимогам бізнесу та технічним завданням.* Перевірка відповідності систем даних.* Підготовка пропозицій щодо заходів щодо підвищення якості послуг в цілому.* Розробити та узгодити концепцію цілей та основних етапів розробки проектів розвитку каналів фіксованого зв'язку* Розрахунок планових показників та підготовка проміжних результатів для їх реалізації відповідно до цілей, які ставлять партнери та регіональний персонал.* Розрахунок та затвердження винагороди партнерам відповідно до виконання цільових показників.* Управління індивідуальними проектами для підвищення якості та процесів.* Регулярна підготовка аналітичних Ad-hoc звітів.* Забезпечення вирішення оперативних проблем з роботою регіональних команд та партнерів.* Автоматизація існуючої регулярної звітності* Розробка процедур та нормативних документів для партнерів.

Kiev Region, Ukraine

Main goals:* Prepare the necessary information and analytical reports on key quality indicators* Test the new functional work in business support systems, to verify compliance with the business requirements and technical specification* To check compliance of information systems* To prepare proposals on measures to raise the overall quality of services.* Prepare the requirements for data quality and proposals for improvement of the methodology for determining the quality of services, to describe the methodology and techniques in accordance with the agreed parameters, execute the necessary documents* Monitor compliance with sector workers on fixed-line sales branches operating procedures and instructions* Conducts audit of the quality of works on installation of service recovery services to subscribers of fixed communication* Manage individual projects to improve the quality and processes* Carry out planning objectives for orchestras, as well as their implementation* Calculation and approval of partner compensation, depending on the objectives* Regular preparation of analytical Ad-hoc reports* Automation of the existing regular reporting* Develop procedures for partners and regulatory documents

Volyn Region, Rivne Region, Lviv Region, Ukraine

It implements the strategy of the company for the fixed-line sales, ensures fulfillment of efficiency (to sell service plans, net subscriber base growth, income, etc.), and compliance with approved budgets within a cluster• Monitors the implementation of sales plans in certain channels in the territories assigned to the cluster• Manages the fixed-line sales in the cluster through certain channels• Analyze the effectiveness and efficiency of sales channels, preparing proposals for their improvement and development in a particular region• Conduct systematic monitoring of sales outlets and dealers provides recommendations for business development and improvement of the sales process within a cluster• Provides timely filling of passports cities / homes particular cluster and their support to date• Collects and analyzes data on the activities of competitors (the emergence of new competitors, the withdrawal from the market of existing prices, stocks, scope of activities, the impact on sales of fixed communication Kyivstar, etc.) within a cluster• Conducts audits of approved dealers marketing activities on the territory of the cluster• Organizes the implementation of certain practices and sales processes in the work on the territory of the cluster

Lviv, Ukraine

Increase the subscriber base in its area of responsibility by ensuring effective sales management of the dealer, supporting marketing activities and tracking the competitive environment.

Lviv Region, Ukraine

Formation of effective sales organization of sales representatives of dealers:• Control of knowledge of sales representatives• Training of sales agents• Analysis of the effectiveness of routes of work of trade agents, if necessary, making adjustments to routes• conducting a master class in direct sales

Львов

Formation of an effective work scheme for dealers• Control and analysis of dealer sales• Control of mandatory placement of advertising materials• Collection and analysis of data on marketing activities of competitors

Львов, Львовская Область, Украина

Selling and consulting on the company's services for clients who have applied for incoming calls of a prepaid form of service