Co-Founder of Human Transformation Digital Platform. I responsible for investments, finance, operations, IT, client experience and support.

An expert in organizing and systematizing business processes, creating a business strategy for companies or individuals, entering new markets and relocation, developing startups and fundraising

Technological leadership providing, Digital transformation of business processes, New sales channels and customer experience, Ensuring the availability and continuity of business-critical services, Strategic planning and implementation of strategic IT projects, Agile product teams and Competence centers, IT Risk management, Financial planning and IT operations cost efficiency.

Successful projects: LetuTECH IT Company; New sales direct channels based on MLM & Tinder-like principles, Darkstores; New CX: recommendation engine for personalized sales, customer’s ‘digital portrait’ on-line analysis, self-service In-Store Web-technology; One-Retail IT strategy for omni-channel retail business; New client loyalty program: points, coupons, complex promotions in assortment categories/brands/lines etc. (MS Ax D365); Mobile App for sales staff ‘My l'Etoile’: personal sales, product recommendations, sales statistics, stock availability, orders status, etc; MS Azure Cloud Data Management Platform (SQL, Data Factory/Synapse Analytics, DataBricks, PowerBI); ESB integration (Kafka); Real-time sales reporting system (processing on Hadoop, front - Telegram-bot), multi access layers, analytical data sections, incl. sales trends and fraud detection; Planogram management system in retail stores (Lasmart); ORACLE ATG e-Commerce Platform for mobile sales, mobile applications for iOS and Android, seller web-interface on the regular POS (MS Windows); SAS Platform (MP+DDPO Modules) for assortment analytics and commodity-financial planning, demand forecasting and replenishment; SAS CRM Platform (CI+DQ+DI modules) for client analytics and segmentation; SAS CI360 Cloud Platform for personalization in e-Commerce; Warehouse logistics, incl. PTL (pick-to-light) & Carousel technologies (MS Ax2012 WMS software, integration with conveyor by SSI SCHAEFER); ESB integration with shipping agents via API (Datareon): status models, OMS & TMS; EDS, EDI with suppliers; Implementation of cash register software MS Ax2012 POS, roll-out solution within 2 months, implementation was ranked amount Top-5 installations in the world; Staff digitalization for shop assistants (Messenger bots, Mobile Apps – online sales vs plans, traffic, conversion statistics, e-learning, clients and assortment information, built-in recommendation engine (up to 40% sales growth for loyal clients)

Main Responsibilities: IT project leading, audit of existing infrastructure projects at various stages of implementation, analysis and evaluation of investments to the high-tech industryResults: a Tier IV- level data center of 4000 rack-spaces project (investment analysis, building design, hardware, cloud infrastructure, technical support, site-specific construction plan etc)

Main Responsibilities: creation IT Strategy; delivery strategic projects results; providing continuity & stability of IT services according SLAs; IT budgeting & efficiency of IT operations, IT team managementSuccessful Projects, Achievements and Implementations: Migration of financial operational services to ORACLE Siebel CRM Platform from legacy homemade system; Implementation of corporate analytics based on SAS Platform (Marketing Automation, Credit Scoring, Data Quality, Data Warehouse, Miner modules); Optimization of reporting systems based on MS OLAP, SAS Information Delivery Portal; Virtualization & migration of infrastructure to cloud services (IaaS); Implementation of corporate multi-service networks based on CISCO System technologies; Optimization of call centers telephony based on AVAYA Proactive Contact Dialer in balanced load & disaster recovery mode.

Main Responsibilities: Development, implementation and actualization of Infrastructure Strategy; Providing and control of stability & continuity of IT Infrastructure according to SLA/OLA; Providing and control of capacity & scalability of IT Infrastructure according to Company’s growth plans; Development, actualization and optimization of IT Standards to ensure required quality of service for the minimal TCO; Infrastructure risks management; Infrastructure project management; Strategic projects implementation; Development, actualization and implementation of Energy Efficiency Strategy; Development, providing and control of continuity of the energy saving process; Financial control of operational and capital budgets efficiency (including depreciation); Creation of the solidary professional team and permanent development of its skills level.Successful Projects: Fault tolerance corporate private cloud (3 data centers in Russia, Switzerland and Ireland (the last one was in progress at the moment of my leaving); Virtualization platform (more than 200 apps); IT Infrastructure for business critical applications (SAP, IBM WebSphere Product Center, GK Software etc); Multi-level data storage strategy (IBM & Hitachi Data Systems solutions); Multi service corporate network strategy (Cisco, HP, Avaya, Motorola solutions), more than 5K network nodes and 20K active users; Infrastructure of the stores and DC; Corporate e-mail system for 20K active users in mixed mode (on premis + cloud, MS, Google solutions); Infrastructure Monitoring and Control System and integration with Incident management systems (BMC Remedy); Building management system (BMS) and Energy management system (EMS); Control and analysis center of energy consumption based on the ESG-solutions by Philips (Netherlands), Carel (Italy), Danfoss (Denmark), Schneider Electric (France); Infrastructure due diligence and M&A integration projects (‘Magnolia’, ‘Paterson’, ‘Kopeyka’ food retail chains, etc).

Development and implementation of IT service work policies, system security policies; Implementation of basic and complex tasks for the prevention and elimination of incidents; Procurement of equipment; Installation and support of IT infrastructure to organize the work of client companies (heterogeneous isolated networks of client companies based on HP, Dell, Sun server solutions running Windows 2003/2000, Linux 9, D-Link active network equipment, wireless networks); • Installation and support of access systems to / from the Internet (MS ISA 2004 Enterprise Arrays), corporate mail (MS Exchange 2003), systems for monitoring and managing servers and user workstations (MS SMS 2003, WSUS, AD group policies); Setting up and maintaining corporate information systems, collecting and processing information, building reports on the statistics of the use of various resources and inventory of equipment and software; Antivirus protection (Symantec NAV 9.0 CE solution); Telephony administration and support (PBX Panasonic); Data backup and recovery (Veritas BackupExec solution); Working with the end user, solving incidents and problems using the system for assigning and managing incidents Trouble Ticketing