Aleksey Reshetnikov Email & Phone Number

Riyadh, Sa

Azerbaijan

• • Designed and certified PASHA Technology Datacenters as Tier-III by Uptime Institute, with a project value of $15M and availability levels of 99,982%, while integrating energy-efficient technologies and sustainable building practices to reduce environmental impact.• Conducted the Data Migration Project, encompassing strategic assets in the financial and insurance market sectors within a remarkable timeline of 6 months, prioritizing sustainability by minimizing resource consumption and… Show more • • Designed and certified PASHA Technology Datacenters as Tier-III by Uptime Institute, with a project value of $15M and availability levels of 99,982%, while integrating energy-efficient technologies and sustainable building practices to reduce environmental impact.• Conducted the Data Migration Project, encompassing strategic assets in the financial and insurance market sectors within a remarkable timeline of 6 months, prioritizing sustainability by minimizing resource consumption and waste generation throughout the process.• Maintain a comprehensive products portfolio for Colocation and Cloud Services (IaaS and SaaS) containing more than 40 products and offerings.• Established a strong market presence and cultivated trust in the Datacenter Colocation and Cloud Services generating an annual revenue of AZN21M• Formulated a Technical Sourcing Model by establishing strategic long-term relationships with IT/Telecom suppliers and major industry players, resulting in optimizations of CAPEX and OPEX valued at $3M• Formulated, aligned with investors and carried forward the PASHA Technology Strategy for the 2021-2023 periods keeping EBITDA on 12%• Implemented stringent Data Protection strategies aligned with ISO 22301 standards, significantly reducing Recovery Point Objectives (RPO) to just 15 minutes.• Spearheaded the establishment of comprehensive cybersecurity incident response protocols, leveraging expertise in ISO 27001 and PCI DSS compliance requirements to maximize protection against cyber threats.• Played a pivotal role in infrastructure management for PASHA Technology, leading a team of 20+ professionals in delivering secure Cloud services, contributing to a remarkable revenue growth of 35% year-over-year.• Maintained vigilant oversight over a $5M budget, identifying opportunities for system and service enhancements with a focus on bolstering cybersecurity measures. Show less

Baku, Azerbaijan

• Led by example a diverse team of 50+ skilled professionals across five functional units to ensure delivery of a comprehensive range of IT services and operations while reducing FTE needs by 30%• Executed a seamless Business Transformation & Consolidation Program for two mobile operators, Fixed Networks and ISP serving a combined subscriber base of 6 million, resulting 30% OPEX savings without any disruption to business-as-usual• Orchestrated the successful integration of diverse IT… Show more • Led by example a diverse team of 50+ skilled professionals across five functional units to ensure delivery of a comprehensive range of IT services and operations while reducing FTE needs by 30%• Executed a seamless Business Transformation & Consolidation Program for two mobile operators, Fixed Networks and ISP serving a combined subscriber base of 6 million, resulting 30% OPEX savings without any disruption to business-as-usual• Orchestrated the successful integration of diverse IT and Telecom technologies, products, and services, resulting in a 30% increase in operational efficiency and a 20% reduction in service delivery time, driving substantial cost savings• Managed billing operations for 6 million mobile subscribers, utilizing Huawei NGBSS and an in-house developed Fixed Billing System• Led consolidation of Data Center Infrastructure and migration to the cloud resulted in a remarkable 27% reduction in operational expenses (OPEX), optimized datacenter space, and the removal of legacy infrastructure• Orchestrated the Contact Center Consolidation using Genesys and Verint Work Force Optimization (WFO) solution, leading to an increase in customer satisfaction and Net Promoter Score (NPS) to 45%• Launched the SelfCare Project as part of the organization’s Digital Transformation journey, revolutionizing customer service and enhancing the customer experience for Bakcell by cutting costs on 15%• Managed the operations of value-added service platforms, ensuring seamless functionality fostering VAS revenues from 15% to 30% Show less

Baku, Azerbaijan

• Orchestrated the upgrade of ERP systems to Oracle eBusiness Suite 12.1.3, enhancing functionality and optimizing business processes.• Integrated Genesys Contact Center solution with Huawei NGBSS, enabling seamless customer service operations.• Led the successful MSC/HLR swap project for NSN• Deployed Motorola GPRS technology• Conducted parallel runs of Amdocs CC&B and legacy billing system (Formula Telecom), ensuring uninterrupted billing operations during the transition.•… Show more • Orchestrated the upgrade of ERP systems to Oracle eBusiness Suite 12.1.3, enhancing functionality and optimizing business processes.• Integrated Genesys Contact Center solution with Huawei NGBSS, enabling seamless customer service operations.• Led the successful MSC/HLR swap project for NSN• Deployed Motorola GPRS technology• Conducted parallel runs of Amdocs CC&B and legacy billing system (Formula Telecom), ensuring uninterrupted billing operations during the transition.• Implemented a Data Warehouse project, facilitating data analytics and decision-making processes.• Integrated Diameter DCCA for load balancing between multiple Diameter Servers on the IN platform using F5 Networks, enhancing scalability and performance.• Implemented data charging solutions using online probes and integrated them with IN on XML/HTTP, enabling accurate and real-time charging capabilities.• Spearheaded the development of a Dealer Management system• Served as the Technical Lead for Mobile Number Portability• Oversaw the technical aspects of the Central EIR (Equipment Identity Register) implementation, ensuring effective device security and preventing fraud.• Developed an Operational Data Store (ODS) for efficient OLTP/OLAP data processing and analysis.• Developed an in-house Document Archiving solution (EDOC), streamlining document management and retrieval.• Led the IT Billing Transformation project for Huawei CCBS/CRM, improving billing processes and enhancing customer experience.• Successfully managed IT Enterprise Services Delivery and Outsourcing for group companies• Developed an in-house Simbox detection system, combating fraudulent activities and protecting revenue streams.• Implemented Fraud Management System and Revenue Assurance solutions• Oversaw the development of CRM systems for Contact Center and Service Centers (XDRView), optimizing customer interactions and service delivery.• Led the development of Dealers POSApp (Point of Sales) system Show less

Telecoms Mini-Mba, Business Administration And Management, General, Passed With Recognition

Activities and Societies: Innovation, B2B and B2C business simulations, Leadership and Management

Bachelor, Offshore Oil And Gas Facilities, Bachelor'S Degree (Four Years)