Javier Facio Moreno personal email
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AboutI’m your next top Product Designer / UX Design Lead hire 👋Why am I a strong fit?I’m an experienced UX and product design professional with over 10 years of expertise across multiple industries, where I’ve led innovative and user-centered projects from concept to implementation. I bring a unique mix of leadership, strategic thinking, and a deep passion for creating intuitive, evidence-based experiences that solve user problems and drive business results.My colleagues describe me as a collaborative leader who fosters innovation, a mentor who empowers teams, and a critical thinker who is always focused on improving the user experience.I recently led the redesign and branding refresh of 100 Ladrillos, conducting workshops and collaborating across departments to ensure alignment on purpose, vision, and audience. I specialize in translating complex problems into seamless, user-friendly solutions.Career Highlights🎯 Led the UX strategy and research for Coppel’s App, improving user flows and reducing friction, which significantly enhanced the overall customer experience. I increased positive customer sentiment by 79% and the rating from 2.9 to 4.3 (2018 to 2019).🚀 The launch of Santander Mexico bank cards on Google and Apple Wallet (September 3, 2024).🛠 Developed and executed design workshops, including a Brand Sprint and Design Sprint, to align teams and gather valuable user insights, resulting in successful product launches.Relevant Design & Research Skills🖌 Wireframing & Prototyping (Figma, Sketch)🔍 User Research & Usability Testing💬 Stakeholder Communication & Collaboration🚀 Design Sprints & Innovation Workshops🛠 UX Strategy & Service DesignTech Stack Experience🖥 Design Tools (Figma, Sketch, Adobe XD)📊 Analytics & Research (Google Analytics, Hotjar, Deidoo)📋 Project Management (Jira, Trello, Asana)🔗 CRM Integration (HubSpot, Salesforce)In my free time, I enjoy writing about design trends, mentoring young designers, and exploring ways to bring innovation to every aspect of life.Let’s chat! DM me or email me at alex.facio85@gmail.com.Roles of Interest: UX/CX Design Lead | UX/CX Research Lead | Product Owner | Product Designer
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Product Design Lead100 LadrillosZapopan, Jal., Mx
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Product Design100 Ladrillos Apr 2024 - PresentGuadalajara, Jalisco, México.¡As a Product Designer at 100 Ladrillos, I lead the design and development of innovative digital products, from conceptualization to final implementation.I work closely with cross-functional teams, including development, marketing, and sales, to ensure that designs are functional, aesthetically pleasing, and aligned with user needs.I conduct user research, create wireframes, interactive prototypes, and usability tests, ensuring an exceptional user experience.My work… Show more As a Product Designer at 100 Ladrillos, I lead the design and development of innovative digital products, from conceptualization to final implementation.I work closely with cross-functional teams, including development, marketing, and sales, to ensure that designs are functional, aesthetically pleasing, and aligned with user needs.I conduct user research, create wireframes, interactive prototypes, and usability tests, ensuring an exceptional user experience.My work significantly contributes to improving the user interface and experience, optimizing conversion rates and investor satisfaction. Show less
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Instructor At Vivential AcademyViential Feb 2024 - PresentZapopan, Jalisco, México🚀 Passionate about sharing knowledge and guiding others in the exciting world of innovation and human-centered design.📚 Offered Courses and Workshops:Innovation and Human-Centered Design: Guiding students through public examples and cases, connecting theory with practice, and fostering creativity.Project Development: Facilitating the project development process from a user-centered perspective, from tactical tools to strategic goal definition.Strategic Product Design:… Show more 🚀 Passionate about sharing knowledge and guiding others in the exciting world of innovation and human-centered design.📚 Offered Courses and Workshops:Innovation and Human-Centered Design: Guiding students through public examples and cases, connecting theory with practice, and fostering creativity.Project Development: Facilitating the project development process from a user-centered perspective, from tactical tools to strategic goal definition.Strategic Product Design: Helping students understand the importance of aligning business objectives with people's needs to create successful products.💡 Value Proposition:Focus on observation and public examples for practical and contextualized understanding.Project development to apply acquired knowledge in real-life situations.Journey from tactical to strategic, addressing both tools and tactics to business goal definition and human needs. Show less -
Ux And Innovation StrategistVivential Feb 2019 - PresentZapopan, Jalisco, México🌟 I help organizations solve their customers' problems and needs, resulting in desirable and risk-free products, services, and businesses; through strategic design, collaboration, and achieving results in short time cycles.💼 The following fields in which I specialize:🧠 UnderstandingWe find your market niche and understand what your customers think and how they want to interact with your business, product, or service.📊 AssessmentWe evaluate the experience of… Show more 🌟 I help organizations solve their customers' problems and needs, resulting in desirable and risk-free products, services, and businesses; through strategic design, collaboration, and achieving results in short time cycles.💼 The following fields in which I specialize:🧠 UnderstandingWe find your market niche and understand what your customers think and how they want to interact with your business, product, or service.📊 AssessmentWe evaluate the experience of your products and services with your customers, identifying any friction points that may arise during use, and generating ideas for their solution.🎯 StrategyWe devise winning strategies to achieve your long-term business vision and outline the steps you need to take to move toward your goals.✨ CreationWe discover how your customers want to interact with your products or services before you invest money in creating them. We take care of part or all of the process. Show less
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Front-End DeveloperVivential Feb 2014 - Feb 2019Zapopan, Jalisco, México💻 Passionate about creating exceptional digital experiences with a focus on user needs and utilizing the latest front-end technologies.🛠️ Mastered Technologies:Development with Blade in Laravel for building robust and scalable web applications.Experience in Flutter and FlutterFlow for developing intuitive and engaging mobile applications.Expert use of style preprocessors to enhance design efficiency and visual consistency.📚 Currently Learning:Exploring the… Show more 💻 Passionate about creating exceptional digital experiences with a focus on user needs and utilizing the latest front-end technologies.🛠️ Mastered Technologies:Development with Blade in Laravel for building robust and scalable web applications.Experience in Flutter and FlutterFlow for developing intuitive and engaging mobile applications.Expert use of style preprocessors to enhance design efficiency and visual consistency.📚 Currently Learning:Exploring the capabilities of NextJS for faster and more efficient web development.Deepening knowledge in React to create interactive and dynamic user interfaces.🎓 Continuous Education:Committed to continuous learning through self-study and participation in development communities. Show less
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Experience LeadSantander México Aug 2023 - Jan 2024Zapopan, Jalisco, MéxicoSupport in the design of the experience and be the leader of the UI design for digital banking and its channels.Having skills in UX Research, focused on understanding user needs and aligning business objectives.Having a clear history that supports the experience, usability and efficient understanding of the messages for our Digital Banking users and their channels. -
Ux Design LeadCoppel Mar 2022 - Jun 2023Zapopan, Jalisco, MéxicoI am dedicated to giving strategic training to design teams. Guiding the team on how to apply the experience strategy to their particular project and also seeking to ensure the highest possible quality in the execution of design tasks.Main Achievements✅ Enable space for exploratory innovation for initiatives of the coppel.com channel in stores and financial services through a double track.✅ Unlock store channel redesign initiative - Identifying and resolving frictions that… Show more I am dedicated to giving strategic training to design teams. Guiding the team on how to apply the experience strategy to their particular project and also seeking to ensure the highest possible quality in the execution of design tasks.Main Achievements✅ Enable space for exploratory innovation for initiatives of the coppel.com channel in stores and financial services through a double track.✅ Unlock store channel redesign initiative - Identifying and resolving frictions that the current module presents with customers and advisors.✅ Recognition of the UX team: The team was recognized for the coppel.com channel redesign project in the store and for the challenges that have been involved, by the UX Design Omnichannel team.In short, the kind of activities I do are the following:📋 Challenge the status quo and push both clients and colleagues out of their comfort zones.📋 Work with Product Owners and Stakeholders to determine the scope of the project requirements and ensure that the team follows the correct line.📋 Help promote an inspiring and inclusive environment for the team.📋 Raise design quality by creating a culture of design thinking within your UX team and with product teams. Show less -
Ux Research Sr.Coppel Feb 2018 - Mar 2022Culiacán Area, MexicoMy main function is to discover what needs and uses customers have of a Coppel product or service and align it with business objectives.Main achievements:✅ Improve the experience in the Coppel Application: We increased the positive sentiment of customers from 20% (2018) to 79% (2019) with the investigation of usability, visual and functionality problems.✅ Created and collaborating with a UX Research Hub, you can consult the results of various investigations that generate… Show more My main function is to discover what needs and uses customers have of a Coppel product or service and align it with business objectives.Main achievements:✅ Improve the experience in the Coppel Application: We increased the positive sentiment of customers from 20% (2018) to 79% (2019) with the investigation of usability, visual and functionality problems.✅ Created and collaborating with a UX Research Hub, you can consult the results of various investigations that generate value in a product or business design decisions.✅ Repositories of research tools and documentation for the area following the ResOps+ framework.📋 In addition, collaborate in establishing action plans to improve the user experience in its digital and physical channels.📋 About UX ResearchThe types of research for product design that I have done are: evaluative, primary, exploratory, and generative.📋 I use two frameworks for research:Erin Sanders' spiral of research and learning.The basic research process for service design. Show less
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StaffUx Nights Oct 2016 - Dec 2019Guadalajara Y Alrededores, MéxicoI belong to the UX Nights GDL community, where my main motivation is to help people interested in learning about UX, carrying out activities and talks led by experts in the area, who share their experiences and with this the knowledge and skills of the community are enriched UX. UX Nights GDL is a great team of professionals who collaborate on a voluntary basis and belong to a great community that grows in more states of our country. Besides a good beer and pizza;) -
Frontend Web DeveloperUnexpect Feb 2014 - Feb 2018Guadalajara Y Alrededores, MéxicoEncargado de maquetar la estructura semántica del contenido (HTML), codificar el diseño en hojas de estilo (CSS) y agregar la interacción con el usuario (Javascript). Contemplando la Usabilidad, UX y SEO. -
Soporte Tecnología ComputacionalTecnológico De Monterrey Sep 2007 - Dec 2011Auxiliar en Mantenimiento en Hardware: Mantenimiento Preventivo y/o Correctivo HW/SF (PC’s / Laptops), Atención a reportes en equipos de salas tecnológicas, oficinas, aulas computacionales del campus, apoyo en eventos en cuestión de audio, video y computo. -
Asesor En Centro De ComputoTecnológico De Monterrey Mar 2005 - Sep 2007León, GuanajuatoAsesor en Centro de Computo: Guía y atención a las necesidades de los alumnos en sus equipos portátiles, como también guiarlos al uso de los recursos virtuales dentro de su estancia escolar: también como responsable de atender las necesidades e instalaciones del centro de computo.
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GuíaCentro De Ciencias Explora Oct 2003 - Feb 2005León, GuanajuatoGuía: Atención y servicio a los visitantes del centro de ciencias explora, animación y guía de grupos escolares, coordinador de salas y trabajo en equipo para las eventos especiales, así como logística.
Javier Facio Moreno Skills
Javier Facio Moreno Education Details
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Online Course -
Curso De Illustrator -
Diseño Visual De Marcas
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Plataforma De Educación En Línea
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Plataforma De Educación En Línea
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Curso Esencial De Wordpress
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Ecommerce -
Computación
Frequently Asked Questions about Javier Facio Moreno
What company does Javier Facio Moreno work for?
Javier Facio Moreno works for 100 Ladrillos
What is Javier Facio Moreno's role at the current company?
Javier Facio Moreno's current role is Product Design Lead.
What is Javier Facio Moreno's email address?
Javier Facio Moreno's email address is ja****@****ail.com
What schools did Javier Facio Moreno attend?
Javier Facio Moreno attended The Interaction Design Foundation, Mejorando.la, Mejorando.la, Mejorando.la, Mejorando.la, Mejorando.la, Hubspot Academy, Universidad De León (Mx).
What are some of Javier Facio Moreno's interests?
Javier Facio Moreno has interest in Web Design, Identidad Corporativa, Optimización De Infraestructuras Ti, Project Manager, Cultura Informática, Social Media Marketing.
What skills is Javier Facio Moreno known for?
Javier Facio Moreno has skills like Javascript, Desarrollo Web, Css, Html5, Product Development, Project Management, Web Design, Sketch, Html 5, Css3, Design Sprint, User Experience.
Who are Javier Facio Moreno's colleagues?
Javier Facio Moreno's colleagues are Alan Isaac Navarro Hernandez, Cristal Wendolyn Aviña Medina, Noe Meda, Edwin Vega Bañuelos, Christian Perez, Ana Ortiz, Cristal Aviña.
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