Alex Figueroa Email and Phone Number

• Hybrid System Development: Designed and implemented hybrid cloud and on-premises radio systems for data centers and major events such as TwitchCon and re:Invent, ensuring seamless communication and operational efficiency.• Account Management: Managed multiple AWS accounts in strict compliance with AWS best practices, optimizing resource allocation and cost management across projects.• Collaboration & Problem Solving: Worked cross-functionally with teams to troubleshoot and resolve issues, improving system reliability and performance.• Innovation & Improvement: Led initiatives to streamline processes and improve system integration, enabling our team to manage radio systems globally with significantly reduced latency, enhancing user experience and operational efficiency.• Service Utilization: VPC, EC2, RDS, S3, CloudShell, Workspaces, SES, IAM, Secrets Manager, CloudWatch, CloudTrail, CloudFormation, SNS, Route 53, KMS, and Certificate Manager

• Supported DoD Clients: Facilitated the seamless migration of infrastructure and applications to the AWS Cloud for Department of Defense (DoD) customers, ensuring enhanced security, scalability, and operational efficiency.• Infrastructure as Code Specialist: Served as a consultant specializing in Infrastructure as Code (IaC), developing robust CloudFormation templates tailored to specific customer use cases, streamlining deployment processes and enhancing infrastructure management.

• Collaborated with Stakeholders: Partnered with internal business units to design and launch military technical apprenticeship programs across the continental United States, fostering career development opportunities for service members.• Established Sourcing Pipelines: Developed and implemented effective sourcing pipelines for various teams, including Sales, Business Development, Professional Services, Premium Support, Solutions Architecture, Software Development, Systems Engineering, Cloud Support, and Data Center Infrastructure Operations, enhancing recruitment efficiency.• Talent Acquisition: Successfully closed positions by identifying and recruiting external candidates as needed, ensuring alignment with organizational hiring goals.• Veteran Hiring Achievement: Proudly hired 118 veterans and military spouses in 2019, significantly contributing to workforce diversity and inclusion initiatives.

• Established Recruitment Pipelines: Developed effective pipelines to recruit individuals from the military community for roles in Infrastructure Operations, Premium Support, Sales, and Network Development, enhancing organizational talent diversity.• Scaling Military Recruiting Efforts: Contributed to the military recruiting team’s scaling efforts, achieving a 100% year-over-year growth by providing 25% of the team’s successful hires, significantly impacting recruitment goals.• Cost-Efficient Marketing Management: Directed marketing and branding campaigns for the military recruiting team, realizing a 40% year-over-year savings through strategic contract renegotiations and vendor management.• Event Coordination and Management: Coordinated AWS's participation in over 100 recruiting and networking events nationwide, successfully building and expanding sourcing pipelines within the military community.• Strategic Partnerships Development: Cultivated partnerships with organizations such as Hiring Our Heroes, Transition Careers, Service Academy Career Conference (SACC), Military Officer Job Opportunities (MOJO), Work of Honor, and various military installation transition programs, actively participating in over 40 events to strengthen recruitment initiatives.

• Talent Sourcing: Identified and recruited candidates for Operations, Finance, and Legal roles to support Amazon’s strategic objectives, contributing to a high-performing workforce.• Data Analysis and Automation: Acquired proficiency in SQL to develop an automated reporting solution in Oracle, resulting in a 40% improvement in successful customer interaction metrics and enhancing data-driven decision-making.• Event and Coordination Management: Expertly scheduled and coordinated interviews, events, and travel arrangements for candidates and business partners, ensuring a seamless recruitment experience and fostering strong relationships.

• Police Dispatcher: Provided essential first responder assistance for police, fire, and medical emergencies in a city with a population of over 100,000 residents, ensuring rapid and effective emergency response.• Customer Satisfaction Excellence: Consistently maintained a customer satisfaction rating above 95%, demonstrating a commitment to high-quality service and effective communication during critical situations.• Professional Certifications: Certified in TCOLE (Texas Commission on Law Enforcement), EMD (Emergency Medical Dispatch), and skilled in Police1, CAD (Computer-Aided Dispatch), NCIC (National Crime Information Center), and TCIC (Texas Crime Information Center), enhancing capabilities in emergency dispatching.

• Police Dispatcher: Provided critical first responder assistance for police, fire, and medical emergencies in a city with a population of over 70,000 residents, ensuring swift and effective response in high-pressure situations.• Customer Satisfaction Achievement: Consistently maintained a customer satisfaction rating exceeding 90%, reflecting strong communication skills and dedication to quality service in emergency response.• Professional Certifications: EMD Certified and proficient in AS400, CAD (Computer-Aided Dispatch), NCIC (National Crime Information Center), and ACIC (Arkansas Criminal Information Center), enhancing operational efficiency and responsiveness.

1st Battalion, 8th MarinesCompany Communications Chief• Leadership and Supervision: Supervised, trained, and mentored a team of 18 U.S. Marines, fostering a culture of teamwork and operational excellence.• Communications Management: Led a team responsible for establishing, maintaining, and repairing communication systems and equipment for over 200 U.S. Marines, operating with minimal supervision and ensuring constant communication readiness.• Asset Accountability: Accountable for the maintenance and security of approximately $3 million worth of government-owned classified cryptographic and radio electronic equipment, ensuring compliance with all safety and security protocols.• Technical Expertise: Proficient in a wide range of communication technologies, including:o Radio Equipment: PRC-117, PRC-119, PRC-148, PRC-150, PRC-152, PRC-153o Antenna Systems: OE-254, COM201, AV2040, and field expedient antennaso Communication Modes: HF, VHF, UHF, SatCommo Surveillance Systems: GBoss, CCTV, Aerostat, ISR (intelligence, surveillance, and reconnaissance) and various surveillance technologies