Senior executive with solid experience of 22 years in large multinational CRM, BPO and Contact Center companies, such as TeleTech, Sykes, SAP, Acticall, working in different areas and functions, delivering aggressive both new business and new clients gains and revenue growth. Strong expertise as Sales Director, forming and leading sales teams and delivering solid and consisting results along up to 15 years managing sales at CRM companies.Expertise in Latin America BPO markets, including commercial support and negotiation leadership in offshore programs.Solid experience working for multinational companies, with international experience exchange, reporting directly to regional and global departments.Solid experience in Sales and Client Management delivering aggressive new sales revenue, leading the full cycle of sales process: from the lead generation to the contract development and closing.Expertise in business consultant, with active support for international CRM companies to develop and implement operations in Brazil market.Portuguese as native language, fluent in English and Spanish.