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Highly accomplished technical professional with over 20 years of experience in enterprise software development and leadership across various domains, largely concentrated within the enterprise Java, microservice, big data, open source & distributed technology ecosystems. Personal and leadership values include growth mindset, multiplier mentality, & extreme ownership.
Group 1001
View- Website:
- group1001.com
- Employees:
- 1023
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Contracting Software EngineerGroup 1001Zionsville, In, Us -
Consulting Software Engineer - ObservabilityAmerican Express Sep 2024 - PresentNew York, Ny, Us● Design, implement & deploy observability-related abstractions and infrastructure necessary to instrument and measure existing production services. Identify, instrument, and surface critical KPIs via logs, metrics, and tracing.● Tech Stack: java/kotlin, kafka, postgresql, oracle, Quarkus, opentelemetry, prometheus, grafana, jaeger -
Technical LeadJd Finish Line Apr 2023 - Aug 2024Indianapolis, In, Us● Engineering leadership across 3 squads - Responsibilities include coaching & mentoring, architecture & implementation, code reviews, troubleshooting and solutioning observability improvements and scale challenges.● Lead Architect & Implementation Engineer for Nike Connected Membership Project, connecting Loyalty Programs. Responsible for external stakeholder communication (Nike), cross-functional collaboration (internal teams), partnership with Product (technical user story development, work breakdown, roadmap), and alignment/coaching (engineering team). OAuth2 Authorization Code w/ PKCE Exchange. REST API w/ Spring Boot, Spring MVC, Google Cloud (GCP), Cloud Sql (Postgresql), MongoDB, Kafka. Data Engineering w/ Airflow & Python, BigQuery, GCP, DBT, Looker. Telemetry & Observability : log & metric insights via Splunk, Prometheus/Grafana, & Looker Studio● Microservice-based Tech Stack: Google Cloud Platform (GCP), Kubernetes, Java, Kotlin, Spring Boot, Kafka, Mongodb, Cloud Sql, Big Query, Airflow, Python -
Lead Member Of Technical StaffSalesforce Aug 2019 - Apr 2023San Francisco, California, Us● Lead Marketing Cloud Eventing concerns (supporting 6-10B events/day) for the past 7 years, utilizing event driven architectures and event streaming & processing technologies. Lead development of logical event bus abstraction, producing 6-10B events/day. Java & Spring Boot Kafka consumer services● Delivered MC Einstein MC EventBus event router (Kafka→kubernetes service→AWS S3). Persisted to AWS S3 storage in avro file format.● Lead customer facing Event Notification Service (ENS) service product : OAuth2 support (Design, Development, & Oversight)● Presented to and interfaced with beta customers, presentations and demos to senior leaders● Single-handedly improved ENS performance - Spring Boot & Java based microservice. Local testing revealed 14.5x increase in ingest rate, 50% increase in subscription queue processing, 78% increase in emitter efficiency, and a more consistent reduced memory footprint.● SF4M All Star Recognition● Lead MC Eventing Argus READS Effort, k4a→Vault Secrets Migration, & 1P Kingdom PRD Decom Projects -
Senior Software Engineering ManagerSalesforce Dec 2015 - Aug 2019San Francisco, California, Us● Managed, mentored, and coached up to two teams and 12 Engineers (Interns, Seniors, Leads, Principals)● Responsible for cross-functional collaboration (internal clouds & teams), partnership with Product (technical user story development, work breakdown, roadmap), and alignment/coaching (engineering teams).● Lead cross-cloud initiative to deliver Marketing Cloud events to end customers by first establishing an opinionated event bus infrastructure and second by delivering a scalable kafka consumer webhook engine - Customer facing Product is called Event Notification Service (ENS). C# REST API Design for ENS meta-data.● Lead development of event consuming microservices and customer facing API, service ownership, instrumentation, & monitoring/observability across all services● Event and infrastructure bridge between Marketing Cloud (C# monolith API & event publishing) & Salesforce Core data centers and tech stacks (first party infrastructure, kubernetes, docker, cloud native with java, spring framework / spring boot).● Cultivated a service ownership mindset across the two teams, resulting in more efficient self organizing teams● Mentored/coached all software engineering levels, with a focus on identifying inner genius and delivering constructive feedback (backed by the proven SBI feedback format)● Advocate for prioritization of technical debt, Scrum Master (Salesforce certified) & servant leadership● TMP All-Star Nomination by Director, Software Engineering● Nominated by senior leadership to participate in Elevate Leadership program● Delivered Journey Builder java consumer service to optimize writes ahead of holiday/peak (kafka buffer, reduce concurrent writes to downstream MSSQL)● Reduced Legacy service customer facing “Internal Server” errors : Reduce Minimum weekly count by 90% -
Software Development Manager / Technical LeadRegenstrief Institute Sep 2008 - Nov 2015Indianapolis, In, Us● Software Development Manager, Tools & Shared Resources. Responsibilities include management of agile-inspired software development tools & infrastructure, software release processes, server monitoring (via Nagios) & configuration management (via Puppet), as well as development of domain specific artifacts (APIs, services, etc.). Activities include establishing infrastructure to support agile best practices such as Scrum, test-driven development, continuous integration, etc. Software releasing includes establishing guidelines for artifact assembly/deployment/promotion, version scheme (Semantic Versioning), & parallel deployment (zero downtime).● Technical Lead for population generator product (from inception). Product composition includes NoSql distributed & partitioned data (Solr shards), Microservice & 12-factor app inspired design of query translation and aggregation engine, and UX inspired UI to build complex queries. Scrum methodology (Jira Agile Boards) used and guided by Tech Lead “checklist” (found here)● Instrumental in efficiencies gained through adoption and implementation of Maven for project comprehension, conformance, and dependency management. Configured internal artifact repository manager (Apache Archiva)● Instrumental in adoption, integration configuration, and maintenance of agile development tools. Atlassian suite (Crowd, Jira, Confluence, Stash, Bamboo)● Instrumental in agile software development best practices such as distributed source code management, continuous integration, release management, and integrated code reviews via processes such as the feature branch workflow● Advocate for Inversion of Control via Dependency Injection and use/reference of proven design patterns (GoF, Enterprise Integration Patterns), shift toward 12 factor apps & microservices architecture, and adhering to agile best practices. -
System EngineerAdmin Solutions, Llc (Startup) May 2006 - Aug 2008● Lead / Sole System Engineer, Database Administrator, Network Administrator, and System Administrator for a small start-up company specializing in administration of retirement plans in the non-profit arena. ● Responsible for all system design, development, & implementation. Applications included corporate website & internal web based systems to facilitate custom proprietary functions surrounding retirement plan administration and services. Systems were three-tier enterprise Java applications utilizing EJB3 and the Java Persistence API (JPA) and included role-based security and were deployed in JBoss AS. Technologies included: Hibernate JPA/ORM provider. Design patterns included: MVC, Façade, Strategy, Template Method and DAO design patterns used.● Database Administration of Oracle database. Multi-schema, multi-user environment. Sqlldr, pl/sql development.● Responsible for integration, custom development, support/maintenance of Relius Plan Administration System (Sungard)● Direct influence of growth/stabilization of organization’s IT infrastructure, from inception to implementation. DNS, Active Directory, and Exchange 2007 configuration.
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Software EngineerConseco Feb 2004 - May 2006Carmel, Indiana, Us● Lead both internal and offshore development for internal insurance billing/remittance application, with primary focus on group business. Enterprise Java application built with Struts MVC framework, Tiles templating engine, Oracle (heavy on PL/SQL Stored Procedures, Packages, Triggers, Functions, and Java based functions), and deployed on IBM’s WebSphere. Application interfaced with many mainframe policy administration systems (crontab, shell scripts, sqlldr, stored procedures, etc). Responsibilities include all aspects of development life cycle such as requirements gathering, design and development, refactoring, and production support. -
Software EngineerInteractapps / Os Retail 2001 - 2003E-commerce development (i.e. Java, WebLogic, Oracle, Blue Martini, Open for Business (ofbiz))
Alex Franken Skills
Alex Franken Education Details
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Indiana University IndianapolisInformatics -
Carroll High School
Frequently Asked Questions about Alex Franken
What company does Alex Franken work for?
Alex Franken works for Group 1001
What is Alex Franken's role at the current company?
Alex Franken's current role is Contracting Software Engineer.
What is Alex Franken's email address?
Alex Franken's email address is af****@****rce.com
What is Alex Franken's direct phone number?
Alex Franken's direct phone number is +131769*****
What schools did Alex Franken attend?
Alex Franken attended Indiana University Indianapolis, Carroll High School.
What are some of Alex Franken's interests?
Alex Franken has interest in Volleyball, Technology, Soccer, Snowboarding, Music.
What skills is Alex Franken known for?
Alex Franken has skills like Java Enterprise Edition, Java, Spring, Eclipse, Software Development, Web Services, Tomcat, Maven, Databases, Oracle, Unix, Xml.
Who are Alex Franken's colleagues?
Alex Franken's colleagues are Jessica Toler, Tyler Flis, Blake Bowers, Ying P., Aaron Kinakin, Sarah Dixon, Michael Gerold.
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