- Built an AI education tool that won 2nd place in the VA's ASPIRE AI Tech Sprint 2022, outperforming Amazon, Booz Allen, and Coursera in the competition.- Instituted data governance frameworks, including security requirements; privacy policies such as GDPR, CCPA, GLBA, and HIPAA; and ethical guidelines.- Grew data science team from 0 to 7 members in 6 months, meeting business goals while following best practices and design principles, enshrining the importance of data and model governance as the backbone of successful machine learning deployment.- Administered the MLOps and continuous integration and delivery (CI/CD) operations for 5 projects, including Scrum management, JIRA boards, Git repositories, data engineering, and release processes.- Authored with stakeholders a clear overarching technical strategy for the company focusing on scalability, security, data privacy, and ensuring that we align with DMM COBIT 5 standards.- Development and debugging in Python, R, SAS, attached to SQL and unstructured NoSQL databases for machine learning projects deployed across Azure, GCP, and AWS.

- Led project management on 12+ simultaneous projects, employing a customer-centric Agile approach to design and development, resulting in increased follow-on work from the marketing and product departments.- Directed a cross-functional team in developing an NLP model and analysis deployed on AWS SageMaker to optimize the sales approach, increasing contact rate by 27% while decreasing call center expense by 10%.- Developed a series of analytical marketing systems that drove high-level decision-making regarding marketing spend, customer segmentation, media channel composition, and product balance leading to a decrease in cost-per-enrollment of 15%, increasing EBITDA by $150M over 5 years.- Led an interdisciplinary Marketing mix modeling collaboration with the marketing, finance, and sales teams to maximize the return on investment, increasing the conversion rate by 12% while reducing ad spend by 20%.- Conducted A/B testing of model design to optimize behavior-detecting systems, leading to $50M+ in savings and a 25% increase in user retention rate by targeting support to students with concerning behavior patterns.- Established test-driven development for code and models to ensure all models pass established metrics and continuously monitor the model’s post-production performance to safeguard against model and data drift.- Deployed 5 lead prediction models on Kubernetes clusters using docker.- Built a big data mining system using Hadoop deployed with Snowflake to track student behavior patterns.- Developed 10+ cloud-based NLP and statistical data modeling tools for large data sets (1M+ rows) using Python/R for analysis, SQL for data queries, Tableau/Looker for UI, and Spark for big data processing.- Mentored junior data scientists (5) and data analysts (12), focusing on professional growth and building technical knowledge while enshrining best practices and design patterns.

- Strategic and technical consulting for the healthcare market.- Leads business intelligence development and data management/analysis/visualization to support operational and strategic level decision-making by both government and commercial organizations.- Carried out regular stakeholder and client meetings and collaborated on writing grant proposals, internal reports, presentation decks, and peer-reviewed publications.- Deployed a business intelligence model to build a personnel and resource management system for the office of the director and resource managers saving the department $25M on misappropriated personnel costs.

Systems modeling and analysis of bionetworks.

- Biochemical process modeling and simulation.- Published peer-reviewed manuscripts and presented at international conferences.- Grant and paper writing for public (NSF, NIH) as well as private sector (GE, GSK, BMS, Bio-Rad, Medimmune, Novartis) funding.

Developed a marketing and technical demonstration for a novel bioprocessing platform technology.

Multidisciplinary development of process model and simulations.