Business Development Manager - North Latin America
Current• Increased sales in the region: 16% average growth per year in sales from 2017 to 2021• Improved relationships with dealers and prospects in Central America, The Caribean, Colombia, Perú, Ecuador and Bolivia.• Constantly looking for new business opportunities throughout the region. • Managed Fender brand Latin America social channels during 2016 and 2017 (until all Fender pages worldwide were merged into a single one, following the executive marketing strategy).• Periodic training our partners' teams on our products and the history of our brands.• Constantly evaluate the performance of the different dealers in order to keep relationships with those who comply to FMIC's standards.• Spot artists throughout the region who can comply with FMIC's standards in order to offer recommendations to our Artist Relations team.• Offer support to our customer service team - warranties and shipping issues, mainly - whenever it is needed.• Follow up on Gear Advisor end customer cases that need special care in the region.