With more than 24 years of experience in the luxury tourism sector, my professional career has developed within multinational companies and international environments. I have held key positions, such as Hotel General Manager and Deputy Manager on luxury properties. For the last six years, I have been working as Director of Customer Experience and Hospitality in the retail sector.My profile is characterized by a professional duality that allows me to bring a comprehensive vision to both luxury hotel business management and corporate and strategic consulting roles. I am specialized in luxury business development through excellence in customer experience, financial management, and the leadership of large teams of up to 250 people, consistently maintaining high-quality standards and achieving outstanding results in highly competitive environments.I am accustomed to working with ultra and high-net-worth clients, understanding their needs, expectations, and trends. This meticulous approach, combined with a strategically business-oriented mindset, has allowed me to contribute significantly to the companies I have worked with, positioning them as leaders in the luxury market.I am currently seeking to continue my career as a General Manager in a luxury hotel or in a corporate structure as Director of Customer Experience. My goal is to add value by applying my strategic vision, passion for creating exceptional experiences, and commitment to investor, customer, and employee satisfaction, driving performance and long-term business sustainability.