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@sas.com
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2 phones found area 143
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LinkedIn matched
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Alex Gow is listed as Senior Technical Support Account Manager at SAS, a company with 24856 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a work email signal at sas.com, phone signal with area code 143, and a matched LinkedIn profile for Alex Gow.
Alex Gow previously worked as Service Delivery Coordinator at Cenitex and Team Lead at Cenitex. Alex Gow holds Bachelor'S Degree, Information Technology (Business Applications) from Rmit University.
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AeroLeads found 1 current-domain work email signal for Alex Gow. Compare company email patterns before reaching out.
Account manager acting as a liaison between internal and external stakeholders and provides input and guidance to drive the success of the customer’s relationship within the organization.A keen eye for analyzing products and procedures then improving efficiencies and problem solve in any difficult circumstance with strict deadlines and targets.
Listed skills include Service Delivery Management, Customer Experience, Stakeholder Engagement, Stakeholder Management, and 18 others.
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A career timeline built from the work history available for this profile.
Melbourne, Victoria, Australia
Post-sales support across enterprise-class SAS business software applications and/or solutions for strategic customers as assigned. Advocate and escalation point for the customer acting as a liaison between all SAS divisions. Provides input and guidance during the customer lifecycle and contributes as a stakeholder to the success of the customer’s.
Melbourne, Australia
Coordinator across multiple support platforms and stakeholders to ensure customer satisfaction is delivered with strict deadlines and targets. Actively participating in incident and problem management with the customer's needs and interests in mind. Assisting in continual improvement activities to achieve productivity improvements and ensuring accurate.
Melbourne, Australia
Guided, energized and inspired a team of 30+ service desk analysts, leading performance to ensure targets were met or exceeded, leading by example and driving the values of ownership and teamwork with focus on exceptional customer experience
Melbourne, Australia
Managed a team of 30+ service desk analysts with day-to-day operations through queue management ensuring staff are meeting/exceeding Service level agreement (SLA) through inbound phones, emails and tickets. Acted as an SME in IT technical troubleshooting and support process.
Melbourne, Australia
Coordinator for VIP customer requests, ensuring deliverance of service with strict SLAs and time targets without sacrificing quality of delivery. Additional responsibilities include - Assisting as Technical SME - Point of contact for escalations - Responsible for coaching and mentoring - Knowledge base management
Melbourne, Australia
First point of contact for incoming phone calls for customer requests. Responsible for handling requests from various customer channels focusing on first level resolution for customer IT requests and faults.
Other employees you can reach at sas.com. View company contacts for 24856 employees →
Hank Youngerman
Colleague at Sas
Cary, North Carolina, United States, United States
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JL
Julian Lapp
Colleague at Sas
Marburg An Der Lahn, Hesse, Germany, Germany
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AD
Arn Degothia
Colleague at Sas
Kalmar County, Sweden, Sweden
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TE
Tove Eilertsen
Colleague at Sas
Oslo, Oslo, Norway, Norway
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SL
Sue Landzettel-Berntsen
Colleague at Sas
Bedford, New Hampshire, United States, United States
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MA
Marcos Antonio
Colleague at Sas
Brussels Metropolitan Area, Belgium
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UO
Ulf Olsson
Colleague at Sas
Stockholm, Stockholm County, Sweden, Sweden
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SK
Seiji Kondo
Colleague at Sas
Tokyo, Tokyo, Japan, Japan
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MM
Murali Murali
Colleague at Sas
Tiruvallur, Tamil Nadu, India, India
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KR
Katie Reetz Degraff
Colleague at Sas
Durham, North Carolina, United States, United States
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Activities and Societies: CCNA ICND, Programing, Web programming, IT essentials, Web servers and Web Technology, Unix Essentials for.
Activities and Societies: Subjects completed – CCNA ICND, Programing, Web programming, IT essentials, Web servers and Web Technology, Unix.
Quick answers generated from the profile data available on this page.
Alex Gow works for SAS.
Alex Gow is listed as Senior Technical Support Account Manager at SAS.
AeroLeads has found 1 work email signal at @sas.com for Alex Gow at SAS.
AeroLeads has found 2 phone signal(s) with area code 143 for Alex Gow at SAS.
Alex Gow is based in Melbourne, Victoria, Australia while working with SAS.
Alex Gow has worked for Sas and Cenitex.
Alex Gow's colleagues at SAS include Hank Youngerman, Julian Lapp, Arn Degothia, Tove Eilertsen, and Sue Landzettel-Berntsen.
You can use AeroLeads to view verified contact signals for Alex Gow at SAS, including work email, phone, and LinkedIn data when available.
Alex Gow holds Bachelor'S Degree, Information Technology (Business Applications) from Rmit University.
Alex Gow is listed with skills including Service Delivery Management, Customer Experience, Stakeholder Engagement, Stakeholder Management, Service Desk, Itil, Account Management, and Troubleshooting.
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