Alex Giovanni Rodríguez Negrón Email & Phone Number

Puerto Rico

Hycrons is a Digital Marketing Agency created by experienced technology gurus obsessed with creativity; creativity makes us happy. What we do? • Content Creation• Websites• e-Commerce• Social Media Management• Photography• Videography• Logo Design & Branding• Technology, and much more. Are you ready to take your brand or business to the next level?• Photographer, Design Artist & Social Media Expert.• Maintains complete inventories of all hardware, software and other computer related technology. Provided periodic reports and recommendations to management on the time cycling of equipment and recommended technology purchases.• Self-trained Data Scientist, figures out user’s behavior to set realistic future goals for the company. • Responsible for security access, email, hardware / software updates and back-ups.• In charge of all desktop support and/or system problems as the primary contact for technology support for all employees.

Puerto Rico

• Designed and implemented new solutions to automate the TC Villas’ workflow by the use of technology.• Responsible for security access, email, hardware and software updates, back-ups, restore and protect all data in accordance with company policy.• Designed & implemented the full integration between Booking Sync (Booking Management Software) and Quickbooks Online. Fully automated invoicing and billing for the company’s accounting.• Designed & implemented the full integration between Booking Sync (Booking Management Software) and SignNow. Fully automated the signing of the company’s electronic agreements.• In charge of all desktop support and/or system problems as the primary contact for technology support for all employees. This includes the setup, maintenance, specific technology requirements, practices and equipment.• Designed over 40 reports using Google Data Studio, for Marketing, Management, Occupancy, Sales Goals and Website Analytics & Behavior. • Self-trained Data Scientist, analyzed over 2,500 data entries (2 years), figured out user’s behavior to set realistic future goals for the company. • Maintained complete inventories of all hardware, software and other computer related technology. Provided periodic reports and recommendations to management on the time cycling of equipment and recommended technology purchases.• Automated the company’s Travel Insurance selling procedure which resulted in over $30,000 extra income on the first 6 months.• Worked as project manager for the company’s website refresh, reviews systems, availability search and custom checkout.

San Juan, Puerto Rico

• Responsible for implementing and managing the use of technology in MassMutual agency. In charge of providing IT support to over 140 employees. • In charge of all desktop support and/or system problems as the primary contact for technology support for all employees. This includes the setup, maintenance, and oversight of central office and agency specific technology requirements, practices and equipment. It also includes the oversight of effective, secure & compliant agent system and software usage.• Responsible for agency security access, email, hardware and software updates, back-ups, restore and protect all data according to established schedule, procedures and in accordance with company policy.• Administered agency Vo-IP telephones and voicemail systems – ensuring accurate hours, music, and voicemail activation.• Trained over 50 new employees on MassMutual’s technology, through presentations, creation of user’s manuals and personalized training. • Promoted and communicate MassMutual technology updates. Provide oversight of the agency rollout of all newly introduced technology.• In charge of On-boarding and Off-boarding for over 80 devices, in charge of encrypting all agency devices. Review, communicate, and abide by MassMutual technology policies and procedures.• Attended and participated in scheduled MassMutual Agency Tech Specialists teleconferences and WebEx training.• Provide timely reports to Sales Managers, General Agent and Business Manager• Attended and participated in staff meetings, agency meetings, and advanced sales meetings with updates on technology and systems issues.• Maintained complete inventories of all hardware, software and other computer related technology. Provided periodic reports and recommendations to management on the time cycling of equipment and recommended technology purchases.• Created, produced and presented visual graphic PowerPoint presentations to agents and staff members.

Luquillo, Puerto Rico

• Responsible for all aspects of systems administration including but not limited to managing servers, applications, routers, switches, firewalls, and databases. Implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring and the development of specialized system procedures. • Direct consultant of over 12 small to medium companies; duties included: administration, design, managing, troubleshooting, maintenance, installation, configuration of Windows Server 2003-2012, Windows OS, Local Area Networks, Switches, Routers, Access Points, Print Servers, Printers, Scanners, multi-function machines, antivirus, and loss prevention systems. • Expertise in consulting client needs, efficiency, cutting-edge technology, training. • Managed full design, installation, implementation, support, training, administration and management authority for LAN network services, application systems, PC Desktop/laptop systems support, database administration and help desk operations. • Administrated and managed more than 75 Windows computers, 3 Servers (HP, Intel and Dell) and 10 applications for K-12 school environment. Install and configuration of Classroom Management Software for all 3 classrooms. • Installed, Managed and Upgraded over 18 computers and 2 Windows Servers with Cougar Mountain Denali Accounting Software. Design, administrate and implement all group and security policies. Daily backup setup to external memory and cloud of accounting database. • Design and implementation of a full document digitization system for a multi-national company using FileHold. In charge of setting up the Windows Server 2008R2, Microsoft SQL Database, cabling needs, software installation, security policies and training to end-users. • Experienced webmaster to over 25 websites using content management systems like Wordpress, Drupal, Joomla, phpBB and vBulletin. • Produced and presented graphic PowerPoint presentations to potential clients.

Bachelor'S Degree, Computer Science

Free Courses, Graphic Design

Exchange Student, Computer Science

Business Administration And Management, General