Alex Smith Email and Phone Number
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A confident, pro-active Product Director with significant experience in product and content development, early stage & innovative digital product concepts, and operating across multiple business functions. Strongly results driven, works in a pragmatic manner to strategic goals. Lead major customer discovery projects at both market and specific product level. Built customer needs from analysis of customer interviews and insight gathering leading to concept and market proposition generation. Working within a law firm to build user centric capabilities and adoption of new concepts & ways of working. Enjoy understanding human behaviour when interacting with the digital world. Service design lead within an international law firm to focus its innovation programme around user needs and journeys. Leverage service design methodology with internal lawyer teams and with clients to understand needs, problems and opportunities by grounding them in the end user experience. Also actively involved in building legal service design into the education of the next generation of lawyers. Dedicated to product management approaches aimed at developing product capabilities and experiences. Have led projects on developing search and artificial intelligence capabilities for LexisNexis products. Particular interest in the practical application of taxonomy, linguistic, semantic & artificial technologies to meet user needs and pain points. Managed large ticket projects and deliver to time, cost and right level of business benefit. Artificial Intelligence, Semantic Search and Linked Data Legal Service DesignProduct Management Online Content StrategyStrong technical understanding and technology evaluation Strong communicator – pragmatic simplifier of ideas that champion the user Specialties: Product management, customer discovery, insight gathering, information technology, search technology, artificial intelligence projects, taxonomy management, content management.
Imanage
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Global Product Lead (Senior Director) - Knowledge, Search, AiImanage Apr 2019 - PresentChicago, Illinois, UsManaging the product roadmap for the Search, Knowledge and AI offerings within the wider iManage experience. Evolving knowledge, insights, analytics for lawyers and other professionals using a search, big data, data extraction, information design and visualisation platform. Working in a dynamic agile environment with motivated and talented development teams to bring the voice, needs and ideas of the customers and end users using user centric service design. Working in the emerging redesign of legal services to show the art of the possible and make lawyers excited about data. And having some fun ...
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Innovation ManagerReed Smith Llp Oct 2016 - Apr 2019Worldwide, OoCoordinating innovation initiatives and culture at Reed Smith LLP through an Innovation Hub programme to encourage, communicate, connect and manage a pipeline of ideas across the firm's global network. Bringing R&D processes, a product management mindset and design thinking to connect ideas from clients and innovative lawyers across Reed Smith and the clients of the firm. The role has included screening a plethora of legal tech start-ups and R&D teams of large legal services vendors, scans of technology trends in our sectors, and providing guidance and use cases with interesting technologies that align with the firm's ambitious strategy. Have worked as part of a cross organisation team on how to leverage emerging artificial intelligence, big data and linked data analytics for real client needs, especially in a variety of transactional document review opportunities. Introducing legal service design approaches into how Reed Smith understands and collaborates with our clients to provide new services and digital methods of delivery of those services. Designed and run service design sessions with our clients in 2017 around in-house delivery of legal services and how to leverage technology into in-house teams. Lots to do and ambitious expansion of the innovation approach in 2018 working with the firm's Practice Innovation Team, Client Value Team and Client Technology Services as well as the lawyers at Reed Smith. -
Senior Product Lead - Platform InnovationLexisnexis Mar 2016 - Oct 2016New York City, Ny, UsWorking in the UK Legal Market to identify developments in law firms’ business models and in technology to identify market trends and user needs to create new products, propositions and features on LexisNexis' global product and content platform. My primary focus within this New Product Development team is to innovate and build on the LexisNexis technical platform new Big Data, linked data, artificial intelligence capabilities and offerings. I work with innovative technical teams at LexisNexis to take insights from Law Firms and turn them into real problems that can be solved on structured and unstructured data using these emerging technologies. Speaker on Big Linked Data using working examples of LexisNexis legal content on our HPCC Systems technology. Proponent of the power of data visualisation in the legal space. I also work on understanding user paths and behaviours to drive legal process efficiency and work on the next generation offerings in this space. Enjoy working and talking to innovators and people "who think differently" in the legal space. I take a pragmatic approach to breaking down innovation problems and opportunities into agile chunks that can be tackled in an iterative nimble approach. Also work globally and have a good understanding of commonalities and differences across global legal jurisdictions. -
Senior Product Development Lead - Working On Innovation With Big Linked Data And Legal ProcessLexisnexis Apr 2011 - Feb 2016New York City, Ny, UsOne of the Development Leads in the UK Product Development team looking at new product and market opportunities, as well as taking advantage of new technological capabilities. Focusing on Search/Relevancy and user/enterprise needs and insight. Lead customer discovery programmes (in-house counsel and Government) through qualitative research methods and social media. Leading innovation streams leading out of the research and R&D and technical evaluation of emerging technologies, including legal process, big data, linked data using LexisNexis HPCC tools. Leading taxonomy programme for the UK to evolve LexisNexis's existing taxonomies to meet end user needs.
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Head Of Content, Product Development, LexisnexisLexisnexis Dec 2009 - Apr 2011New York City, Ny, UsHead of Content in the Content and Product Development department developing product and content (new and existing) for legal and tax professionals. Working with new technologies for building products, including experience of search technologies. Led projects to enhance and add new search features to core online offerings. Worked in new technologies to deliver modern search tools based on customer insight. Developed client engagement processes for understanding customer need and expectations of online products.
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Online Coordination Manager/Eu Tracker ManagerLexisnexis 2005 - Dec 2009New York City, Ny, UsWorked in two roles as a coordinator for legal and tax infomation online on LexisNexis core global platform, associated interfaces and part of client solutions/client content integration. Since the end of 2006 managing the build of a new online product (EU Tracker and EU Tax Case Tracker) including the management of a growing technical editorial team and the product management in line with business and customer expectations. EU Tracker was a truly international product and involves working across the businesses of the LexisNexis business as a whole. I learnt a lot from managing a team of people from different countries and cultures.
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Online ManagerLexisnexis 1999 - 2005New York City, Ny, UsManaged an online editorial team, providing initially updating of frequent updates, quality assurance and changing editorial processes in an online environment. The role saw the implementation a global delivery project. My role within that was providing guidance to the content migration, testing, resource to make the content work to tight deadlines and business deliverable. The online team needed to change their processes to the new environment.Also involved in content acquisition and client integration solutions including a major audit and accounting set-up and integration with several major tax firms.
Alex Smith Skills
Alex Smith Education Details
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The University Of EdinburghHistory
Frequently Asked Questions about Alex Smith
What company does Alex Smith work for?
Alex Smith works for Imanage
What is Alex Smith's role at the current company?
Alex Smith's current role is Global Search & AI Product Lead (Senior Director) at iManage | Godfather and Founder of #IAbeforeAI.
What is Alex Smith's email address?
Alex Smith's email address is al****@****xis.com
What is Alex Smith's direct phone number?
Alex Smith's direct phone number is +4475457*****
What schools did Alex Smith attend?
Alex Smith attended The University Of Edinburgh.
What skills is Alex Smith known for?
Alex Smith has skills like Content Management, Product Management, Product Development, Strategy, Content Strategy, Management, Customer Insight, Online Publishing, Content Development, Strategic Partnerships, User Experience, Taxonomy.
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