Alex Guillory Email & Phone Number

Lafayette, LA, US

Lafayette, Louisiana

Participate in kaizen continuous improvement workshops to increase operational efficiencies across multiple business domains, such as provider onboarding and staffing. Execute prioritized items from the kaizen in longitudinal continuous improvement efforts.Act as liaison between business operations groups and IT group to ensure organizational alignment on.

Kansas City, Missouri

Delivered a comprehensive and customized software upgrade experience by consulting with clients stakeholders such as surgeons, nurses, anesthesiologists, and clinical analysts on current state of surgical, anesthesia, and clinical supply chain functionality and workflows ranging in scope from single hospital domains to multi-state health systems across.

Greater Salt Lake City Area

Increasing end user adoption and efficiency of clinical systems through data-driven approach.Coordination with client and Cerner leadership teams for continuous improvements in service delivery, systems design, and end user experience.

Greater Salt Lake City Area

Providing in-house, end user software support for Intermountain Healthcare's branded Cerner EHR.First line software support and troubleshooting for Intermountain Healthcare facilities across the Salt Lake Valley.Provider training on CPOE and electronic clinical documentation.

Chandler, Arizona

Helping people lead healthy lives by overcoming barriers and making healthy choices through positive behavior change.Motivational interviewing to help people realize they are the experts on themselves and already have the self efficacy for behavior change.

Lafayette, Louisiana

• Processing applications for new customers and creating new accounts, developing business and increasing sales.
• Researching customers and reporting their business structures and activity, driving marketing and business development accuracy and increasing sales opportunity potentials.
• Making changes to customer information according to company-defined standards, maintaining data accuracy and customer resource efficiency.

New Iberia, Louisiana

• Provided first line triaging of IT support tickets. Addressed immediate action incidents and distributed incident tickets to fellow Service Desk analysts, maintaining flow of business functions and ready support for.
• Facilitated routine requests and support for known issues, relieving the burden of routine tasks for Service Desk analysts to provide support for incidental issues.
• Created network accounts for new hires across company systems: Active Directory, Microsoft Exchange, company CRM, ERP and enterprise systems, establishing employee access for first day of employment.
• Provided changes in accounts security and access for current employees, maintaining company security and protecting secure systems.
• Deactivated accounts for terminated employees, protecting proprietary data and company assets.
• Identified areas for improvement via business intelligence reporting and offered suggestions and changes in processes, increasing department productivity and performance.

New Orleans, Louisiana

• Assisted with department projects, such as residence hall furniture replacement and maintenance schedules. Provided cost-benefit analyses for major asset procurement.
• Acted as first point of contact for customer service inquiries and concerns.
• Represented the department on interdepartmental projects and programs.
• Provided administrative support to professional office staff. Responded to phone calls, emails, and walk in matters in a timely and professional manner. Monitored and submitted office supplies reorders. Coordinated.