The Front-End Supervisor is a primary source of contact for customers. The Front-End Supervisor impacts the company by satisfying our customers who continue to shop at our stores, thus driving business. The Front-End Supervisor gives Quality Customer Care by ensuring that all associates provide an accurate and pleasant experience at the front-end for customers. Also, the Front-End Supervisor acts as a backup for the associates at the front-end and is responsible for all transactionsThe Supervisor has a unique talent and is dedicated to a specific function. Specialists may work in multiple areas of the store during each shift. The supervisor delegates tasks to associates and oversees the duties of the Front-End Specialists. DuitesMerchandise shelves in the front-end area.Communicate and drive marketing efforts to associates and customers.Communicate store events to associates and customers.Perform timely cash reconciliation prior to the store opening.Follow all maintenance and recovery standards per SOP at the front-end area.Organize returns at the Front-End according to SOP.Effective use of MOD binder.Provide Quality Customer Care to all customers by handling customer concerns quickly and sincerely, ringing up purchases with speed and accuracy, and by recovering the store consistently to ensure a positive shopping experience.Decide when to open additional registers based upon customer flow per “3 person rule”.Approve customer returns.Count cash register drawers and prepare tills to go into register.Record petty cash transactions.Communicate supply needs and process approved order.Supervise, oversee, and assist associates with Cashier functions.Assign registers to associates based on store schedule.Forward associate call outs to the Manager on Duty and assist in keeping track of attendance.Assist with cash register certification (new hires) and annual recertification for associates.Report all cash variances to the Operations Supervisor.

- Assist Fashion Stylist in day-to-day activities- Daily Celebrity Research- Assist in the building and curation of Celebrity Tastemaker and Non-Profit "Clouds"- Generate social media content for Celebrity Tastemakers and Non-Profits, finding ways we can promote WISHCLOUDS on all of their platforms - ie. twitter, fb, pinterest, ig.- Assist in styling fashion posts for WISHCLOUDS Facebook, Twitter, Instagram and Pinterest- Curate and promote your own WISHCLOUDS account- Assist stylist at photoshoots