Designed, created, and implemented online (eLearning) and instructor-led programs for professional security officers. Course lengths range from 2-hours up to 40-hours of material. Program included audio, integrated video, animations, knowledge checks, and final examinations. Programs are fully accredited by the State of California, Bureau of Security and Investigative Services (BSIS), State of Arizona, Department of Public Safety (DPS), State of Hawaii, Board of Private Detective and Guards… Show more Designed, created, and implemented online (eLearning) and instructor-led programs for professional security officers. Course lengths range from 2-hours up to 40-hours of material. Program included audio, integrated video, animations, knowledge checks, and final examinations. Programs are fully accredited by the State of California, Bureau of Security and Investigative Services (BSIS), State of Arizona, Department of Public Safety (DPS), State of Hawaii, Board of Private Detective and Guards (PDG), State of Montana, Board of Private Security (BPS), and State of Wisconsin, Department of Safety and Professional Services (DSPS).Designed, created, implemented, and managed training DVDs.Licensed, implemented, and managed learning management system (LMS) catalog for online eLearning programs with over 30,000 active student accounts.Trained professional security officers in core laws, regulations, penal codes, and best practices for private security industry. Included hard and soft skills, pepper spray, firearms, and baton credentials.Interviewed, hired, and managed trainers and other employees.Designed instructor-led workplace violence prevention training for the clinical setting.Authored educational books, magazine articles, worksheets, and information cards. Show less

Designed instructor-led workplace violence prevention training for the clinical setting.Authored educational books, articles, worksheets and information cards.Authored, produced and hosted weekly audio podcast on personal security (Practical Defense) with millions of downloads.

University Human Resources, Talent & Organizational Development

Supported various assignments at Amgen from 2002 to 2019, including:- Business Analyst, Enterprise Customer Service, October 2002 to November 2004- Sr. Business Analyst, Development-IS, November 2004 to September 2007- Sr. eLearning Analyst, GRAAS Education and Development, June 2008 to September 2010- Project Manager/Instructional Designer, IS ES Training and Development, February 2011 to April 2011- Sr. Business Analyst, Information Systems, April 2011 to November… Show more Supported various assignments at Amgen from 2002 to 2019, including:- Business Analyst, Enterprise Customer Service, October 2002 to November 2004- Sr. Business Analyst, Development-IS, November 2004 to September 2007- Sr. eLearning Analyst, GRAAS Education and Development, June 2008 to September 2010- Project Manager/Instructional Designer, IS ES Training and Development, February 2011 to April 2011- Sr. Business Analyst, Information Systems, April 2011 to November 2016- Training & Development Mgr, Global Learning and Performance-Engage, November 2016 to 2019• Managed, directed, and implemented training technologies including WalkMe and Computer Network Defense (cyber security) training program.• Performed needs analysis and scoped work efforts.• Designed and created “YouTube Style” training videos.• Interviewed, hired, and managed contract instructional designers as part of managed service.• Managed, directed, and led Knowledge Transfer sessions between IBM and Amgen during support responsibility transition. Knowledge Transfer model was adopted as company standard.• Created on the job training materials for system administrators of Windows, UNIX, Citrix, Oracle databases and MS SQL databases. • Created training materials for Help Desk including Knowledge Base reference materials.• Managed and tracked data center migrations across multiple states.• Managed, tracked, wrote, and edited regulated system standards operating procedures and manuals.• Led project efforts using both on-site resources (staff and contractors) and off-site partners. Show less

Placed by SMCI at various companies for many years.

Authored personal protection column entitled "Raising Awareness" in Vitality section.

Conceived, developed and authored MD.050 Functional Designs for Oracle upgrade project and new implementation of Oracle Human Resources, Payroll and Fixed Assets modules. Contracted for project.Created project documentation including project schedules, requirements, business rules, use cases, design specifications, functional specifications, etc. for Human Resources and Payroll departments.

Product Manager and co-founder of the Symantec AntiVirus Research Center (SARC). Considered one of the world's leading computer virus experts, traveled worldwide on speaking engagements and appeared on national television programs including Good Morning America, CNBC, the Discovery Channel and Fox News Network. He has been quoted in innumerable print publications from The New York Times to USA Today and was on the Advisory Board to the industry's leading publication, "Virus Bulletin."