Edwin Hart Email & Phone Number

Denver, CO, US

Oakville, ON, CA

• Manage North Texas and Oklahoma territories.
• Main point of contact with business partners for inquires, quotations and purchase orders.
• Ensure successful purchase and delivery of materials to customer.
• Effectively communicate current pricing, lead time, and stock status of all materials across warehouses throughout US and Canada.
• Receive and investigate any product or billing complaints.
• Work in tandem with outside sales, manufacturing and warehouse teams to ensure customers needs are met.

Centennial, Colorado, US

• Managed a team of client support representatives, ensuring they met goals and had assistance when needed.
• Utilized problem-solving abilities to identify root causes of customer complaints and devise effective solutions.
• Collaborated with cross-functional teams such as sales, marketing, procurement, and product management to ensure successful resolution of customer inquiries.
• Shared helpful workarounds for feature requests to enhance support team capabilities.
• Resolved escalated issues according to company guidelines in a professional manner.
• Collaborated with leadership to measure team performance and identify areas for improvement.

Centennial, Colorado, US

• Resolved customer requests promptly and efficiently. Handled requests from first contact until ticket was completed.
• Investigated and researched issues to determine root causes and appropriate resolution methods.
• Handled customer inquiries via chat and inbound calls.
• Recorded each interaction in companies operational CRM.
• Provided exceptional customer service to ensure customer satisfaction.
• Efficiently identified customer needs through active listening and questioning techniques.

Centennial, CO, US

• Resolved customer requests promptly and efficiently. Handled requests from first contact until ticket was completed.
• Investigated and researched issues to determine root causes and appropriate resolution methods.
• Handled customer inquiries via chat and inbound calls.
• Recorded each interaction in companies operational CRM.
• Provided exceptional customer service to ensure customer satisfaction.
• Efficiently identified customer needs through active listening and questioning techniques.

Centennial, CO, US

Worked as a lead generator for the sales team. Made 100+ outbound calls daily to prospective businesses. Set appointments for product demonstrations and follow up calls.

Chanhassen, MN, US

• Set appointments, tour, and sell memberships to company and self-generated leads.
• Make 80 plus outbound calls daily.
• Qualify leads and make suggestions on areas within the club that could help them achieve their health and fitness goals.
• Make follow up calls to all members I sign up, and work with them to ensure they are happy and properly connected to all areas of passion within the club.

Managed the front desk of the recreation center and part-time staff. My duties included but were not limited to, registering patrons for programs and accepting payment, supervising the facility, selling memberships, giving tours, and working in the daily operations. I opened and closed the facility, and managed the counting of the drawers during the.

London, GB

Managed the branches car fleet. Processed rentals and returns, booked reservations, and handled all inquiries. Also work with other businesses on a daily basis such as insurance companies and dealerships/body shops.

Greeley, CO, US

Tended the tasting room bar. Performed some small sales and promotions around the Greeley area. Completed ride a longs with distributors in the Northern Colorado and South Denver markets. Attended festivals and events for the company.

Bachelor Of Science (B.S.), Recreation, Tourism, And Hospitality

Education record