Alex Hedley Email & Phone Number

Newcastle Upon Tyne, Gb

Newcastle Upon Tyne, United Kingdom

C#, PowerShell, Java, PythonDLP Server/Endpoint Plugins, Lookup PluginsWebsites, Web APIsDashboardsIntegrations to many Symantec products including DLP, CASB, SEP, EDR, DCS, CWP, SPE, CCS, ICT etc.

Newcastle Upon Tyne, United Kingdom

C#, PowerShell, Java, Python, ObjC Developer.DLP Server/Endpoint Plugins, Lookup PluginsIntegrations to many Symantec products including DLP, CASB, SEP, DCS, CWP, CCS, ICT etc.iOS/Android apps linking to the SMP (Altiris)Custom WF/SD Applications - Websites, Components, Plugins, WebParts.

Newcastle Upon Tyne, United Kingdom

Developer of customized Symantec Workflow & ServiceDesk solutions, a majority integrating with the SMP (Altiris)

Durham

Service Desk ReportingBuilt a Reporting db and tool to track and display Analyst information.Provided support for BBC Staff members for 1600+ applications.

Building bespoke MS Applications using MS Access, MS Excel, VB6 including others.Diagnosing customer queries and resolving them.

Deeside

Tested the new software stores are using to promote a bonus scheme.Wrote/Amended UAT Test Scripts.Work on consultants site to test functionality before being migrated to Head Office.

North East

Returned home due to family commitments.

Deeside

Margin AnalysisVariance Analysis against Budget, LY & LFL SalesPrepare a Budget phasing for the upcoming yearKey Support with respect to AdminGenerate Adhoc reports from line managers requestOver riders and Advertising Allowances trackedKnowledge of Credit Insurance and customer payment termsProduce the Customer Order Template (each Cycle/Phase)Produce a weekly Sales Report for Head Office and CustomersAnalysis of Products/Range using sales data including Trigger FundingDepot Volumes forecast and trackingLiaising with external customersCustomer Order Processing

United Kingdom

Training New/Existing Staff with all aspects of the business including Systems and ProcessesLiaising with Head Office with respect to RetailEffective communication with all levels in the organisation from branch to Head Office.Developing User Friendly Store Guides.Introduced Store Guides with staff for an efficient and effective working environmentLeaving a Legacy, allowing the Store to run effectively once the team has moved on

Wallsend

Enhanced performance from Duty Manager / Retail Assistant capacity.

North East

Staff Management – Leadership and supportive skillsStock Control – Efficient, effective and safe managementCashier – Communication skillsAppliance Sales – Knowledge of appliancesStock Replenishment – Product awareness, organisation skills