Alex Heer Email & Phone Number

A highly-motivated, multi-certified IT Professional with a proven track record of successfully delivering projects, providing exceptional end user and operational support and managing an IT Infrastructure & Service Desk team with great results. Currently working for Allegion, a global security company with 11,000+ employees. In my role as Manager of Digital Workplace, I lead a global team, delivering solutions, providing support and promoting the use of collaborative tools and technologies, particularly around Microsoft 365.Prior to my current role, I spent 14 years working in Legal IT for Higgs LLP - an award winning and well respected 200+ user law firm in the West Midlands, UK.During my time there, I progressed from an IT Assistant through to Infrastructure Manager, gaining a lot of valuable experience implementing and supporting server, desktop, network infrastructure and applications, both on-premise and cloud.Both of these roles have given me a good understanding and appreciation of data protection, compliance and security.I have a passion for continuous learning and self-development, for both myself and for my team. I'm either studying for certification, keeping up to date with the latest M365 developments or listening to podcasts!My Gallup CliftonStrengths:Learner | Restorative | Achiever | Responsibility | Harmony

Listed skills include Windows Server, Group Policy, Hyper V, Active Directory, and 22 others.

• 

  Manager, Global Digital Workplace

  Allegion

  Aug 2023 - Present - Birmingham, England, United Kingdom

  Allegion help keep people safe and secure where they live, work and visit. With more than 25 brands sold in almost 130 countries across the globe, Allegion specialise in security around the doorway and beyond.