Alex Heroux Email & Phone Number

Toronto, Canada Area

• Oversee Quality issues from Production and Return Merchandise Authorization (RMA)• QA testing of new product samples and/or prototypes from Research & Development or suppliers• Maintain required documentation and records in accordance with quality system and regulatory requirements• Data collection and analysis relating to RMA, customer calls, and corporate objectives• Handle factory inspection/facility audit

Toronto, Canada Area

• Investigate product failures reported during development, in production and post-delivery• Develop new ways to solve problems identified during quality assurance activities• Work collaboratively with the rest of the R&D and QA to help deliver a high quality product• Analyze product capabilities, working with product marketing, engineering and sales to determine and prioritize appropriate test cases• Investigate causes of non-conformances

Lexington, Massachusetts

• Leading the development of a Hadoop database solution that stores business intelligence data for more than 100,000 computers to improve the workflow of hospitals worldwide• Conducted detailed review of database solution providers to ensure partnering organizations provided tools and services aligned with client needs

London, Ontario, Canada

Introductory Engineering Design and Innovation Studio (ES 1050) - January - April 2013 Properties of Materials in Engineering (ES 1021) - September 2011 - December 2012Mechanical Components Design (MME 3380) - January - April 2012• Led weekly tutorials for classes of 50-80 presenting and explaining key concepts, allowing students to solidify their learning from lectures• Independently graded design reports, design presentations, and engineering drawings within a 2 week time frame, ensuring lecturers' guidelines were followed and expectations were met• Prepared evaluation reports outlining the effectiveness of each paper’s stated objectives, allowing students to receive constructive criticism and enhance their written communication skills

London, Canada Area

• Worked in conjunction with the University of Western Ontario and Scisense to optimize the design of a micro-milled cardiac medical device by doing finite element and motion analysis using Solidworks. Results presented to Scisense showed that the medical device had sufficient stiffness to be safely implemented.• Designed molds for hot embossing manufacturing to reduce time and cost while improving repeatability

Montreal, Canada Area

• Streamlined the testing of ulna surgical plate fatigue toughness by adjusting the proportional, integral, and derivative controls of the MTS material testing machine increasing the accuracy by 150%• Fabricated a lighting system for an MTS machine indentifying failures to be easily analyzed digitally

Master Of Engineering Science (M.E.Sc.), Biomedical Engineering

Activities and Societies: Computer Assisted Medical Intervention (CAMI)• Supervisors: Dr. Remus Tutunea-Fatan, PhD, Dr. Shaun Salisbury.

Bachelor, Engineering Science ­- Mechanical And Materials Engineering

Activities and Societies: Captain and manager of an intramural ice hockey team.• Collaboratively designed, fabricated, and presented.

Bachelor, Medical Biophysics

• Third year thesis project completed in the laboratory of Dr. James Johnson. Force and displacement measurements were analyzed.