As a national sales & marketing company that specialises in high volume new customer acquisition and providing operations resource for clients in both residential and Sme markets, I work across a wide range of verticals (incl. energy, solar and battery, Victorian + NSW Energy Upgrades).

Coming on board as the State Sales Manager of Solar, I have been responsible for growing the project from inception to currently operating both a residential and commercial team. I supervise and manage the lead generation teams and have developed the compliance and sales framework to support all sales activity. I oversee all aspects of the solar operation including recruitment and training of newly-hired employees.• Development and implementation of solar campaign• Produce sales scripts, tactics and strategies• Create and implement strategy for both digital and F2F lead generation, qualification and scheduling• Customer acquisition, both residential and commercial sector• Recruitment and training• Manage internal and external resources to drive efficiency and effectiveness – flyers, business cards, customer documentation• Analyse reporting data to develop and manage sales targets• Sales forecasting• Pipedrive CRM management• Identify campaign enhancement opportunities and suggest solutions for improvement• Negotiate client partnership agreements

As the State Sales Manager for Zenith Direct I undertook and managed the recruitment and training of newly-hired employees. To drive business results, I developed all sales procedures and scripting for campaigns and believe a hands-on approach to training and developing managers achieves the fastest results. Not shy in getting out in the field I was able to successfully carry out various campaigns and projects in the following sectors - Charity and Pin & Win, Energy, Government, Solar and Telecommunications. I also maintained relationships with clients, developed forecasts and formulated strategies to achieve key performance indicators (KPIs). Furthermore, I was responsible for managing all aspects of daily business operations.• Management of multiple sales channels• Management of all recruitment – Advertising, interviews, reference checks and onboarding processes• Management of Contact Centre – Create scripts, staff training and development• Compliance management – Develop and implement compliance strategies• Liaise with channel managers and team leaders to manage performance and overall expectations• Conflict resolution• Performance reviews and goal setting• Strategically identify efficiencies/inefficiences and calculate plans for improvement• Build relationships and manage expectations of key stake holders

• Management of seven teams – Approx. 50 contractors• Conduct daily team management meetings• Recruitment, training and development support• Retention management• Competitions and engagement initiatives• Management of sales performance and targets• Daily sales reporting• Uphold compliance

• Management of a team of 10-22 contractors• Daily training and development of team members• Daily target setting and performance management• Motivate team members• Area allocation• Customer acquisition• Sales reporting to channel management

• Management of a team of 12+ contractors• Daily training and development of team members• Daily target setting and performance management• Motivate team members• Area allocation• Customer acquisition• Sales reporting to channel management

• Customer acquisition• Maximise sales opportunities within territory• Achieve daily and monthly KPI’s• Build an understanding of all products and offers• Be seen as credible and knowledgeable• Follow company strategy

• Schedule work and management of 30+ drivers and their vehicles under my direction• Direct and manage salt haulage for the majority of England• Liaise with clients to source and win jobs• Effectively plan, allocate and execute driver workload• Establish relationships with key stakeholders• Negotiate rates to maximise profits within the department