I have over 10 years of experience in client relations and managememt. I pride myself in providing excellent customer service and client support in the personal injury sector of the legal field. My job duties include:• Providing timely communication to clients regarding their case.• Manage caseload of over 200 clients.• Request medical records, accident reports, and client documents.• Analyze records and upload them to client files.• Coordinate with client health care providers and lien holders.• Document notes/tasks in NEEDLES and FILEVINE case management software • Assist attorneys in negotiation efforts.• Provide quality client service• Offer training and leadership to case management department. • Produce and discuss weekly audit reports with case management team.