Alexia Fox Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

-Utilized SQL to create and execute ad-hoc queries for extracting and analyzing data related to customer orders, inventory levels, and financial transactions-Developed and maintained complex SQL queries to extract, transform, and load (ETL) data from various sources, providing actionable insights into customer behavior, sales trends, and inventory management-Conducted regular data audits of purchasing, leading to a 15% reduction in outsourcing expenditures-Developed and executed data analytics strategies to extract meaningful insights, resulting in informed decision-making and improved operational efficiency-Assisted in the implementation of a new POS system, ensuring a seamless transition and providing training to staff members-Collaborated with IT vendors in the education of POS systems to extract the maximum amount of efficiency for daily operations-Provided technical support to restaurant staff, addressing hardware and software issues promptly to minimize downtime-Became extremely familiar with all systems to troubleshoot and resolve any technical issues without the assistance of third-party technical support

Philadelphia, Pennsylvania, United States

-Provide customer service and assistance to 200-plus consumers at a bar and restaurant in an urban university-Responsible for coordinating all staff and maintaining an adequate inventory of necessary stock items-Create and maintain marketing plans for product and event promotions-Led and directed staff members on effective methods, operations, and procedures-Quickly identified problem situations and skillfully resolved incidents to the satisfaction of all parties involved-Strengthened merchandising and promotional strategies to drive customer engagement and boost sales

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

-Visit restaurants and bars in the Philadelphia area and take counts and measurements of alcohol to optimize the inventory using Sculpture’s cloud-Work with mentors to analyze and compare the latest data with that of previous visits to uncover discrepancies-Create audit reports for clients based on collected data. Reports detail the percentage of alcohol use based on new inventory purchased and previous inventory on hand, to determine how much revenue was lost based on those percentages-Work directly with clients on designing the format and layout of their restaurants’ point-of-service system