Alexia Morgan Email & Phone Number

Falls Church, Virginia, Us

Falls Church, Virginia, Us

Falls Church, Virginia, Us

Falls Church, Virginia, Us

Falls Church, Virginia, Us

Bossier City, Louisiana, Us

- Provides technical services to ophthalmic patients and assists the ophthalmologist in the examination and treatment of eye disorders.

Bossier City, Louisiana, Us

- Plans, develops, designs, and supervises the technician training program. - Conducts training needs analyses and evaluates training effectiveness. - Evaluates technician performance and develops plans for improvement.- Develops, executes, and discusses performance reviews with associates.- Partners with the Practice Administrator for individual development recommendations based on training results, clinic performance, and performance reviews.- Reducing patient total clinic time by 47 minutes.- Reducing new technician training time by 3 months.

Bossier City, Louisiana, Us

- Plans, monitors, edits, updates, and maintains the company website using WordPress.- Utilizes Google Analytics to research and increase website traffic.- Employs Hootsuite to create, schedule, and post to Facebook, Instagram, Twitter, and LinkedIn.- Plans, creates, and evaluates social media advertising.- Increasing post reach by 80%- Increasing post engagements by 41%

Brentwood, Tennessee, Us

- Monitored workflow and utilized successful planning and delegation of tasks to optimize the customer experience and meet sales goals. - Suggested and helped implement changes in working conditions and use of equipment to increase the efficiency of store, department, and work crew. - Ensured compliance to OSHA policies and procedures.- Analyzed and resolved work problems and assisted workers in solving work problems. - Trained new workers and conducted additional training for current associates as needed.- Responsible for the opening/closing of the store, bank deposits, and paperwork. - Handled guest complaints and maintained a positive shopping experience for all customers. - Provided solutions to address performance issues in a timely and effective manner when required.- Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

N Ruston, La, Us

- Assisted the veterinarians in performing tasks for exceptional care of both the pet patients and their parents by gathering patient histories, developing and executing appropriate diagnostic and therapeutic plans, and aiding in client education.- Trained newly hired technicians and conducted training for current technicians as needed.

Bossier City, Louisiana, Us

- Provided technical services to assigned ophthalmic patients and assisted the ophthalmologist in the examination and treatment of eye disorders.

Bossier City, Louisiana, Us

- Coordinated and scheduled surgical procedures with the clinic schedule to ensure the most efficient use of the doctor's time. - Calculated proper lens power for implantation in scheduled cataract surgeries based on patient measurements and test results. - Ensured all materials required for surgeries were available and ready at surgical center for the scheduled procedures. - Obtained prior authorization for surgical procedures based on the patient's current insurance.- Discussed lens options and pricing with patients. - Followed up with patients still needing to schedule surgery.

Vancouver, Wa, Us

- Assisted the veterinarians in performing tasks for exceptional care of both the pet patients and their parents by gathering patient histories, developing and executing appropriate diagnostic and therapeutic plans, and aiding in client education.- Trained newly hired technicians and conducted training for current technicians as needed.

Alameda, California, Us

- Planned, directed, monitored, and coordinated the operations of the store to maximize efficiency and ensure the achievement of organizational goals. - Performed needs analysis and provided training to retail employees to develop their knowledge, skills, and enhance job performance. - Ensured compliance with company policies and procedures. - Ensured compliance to OSHA policies and procedures.- Provided solutions to address performance issues in a timely and effective manner when required. - Mentored and motivated associates to put in their best to achieve financial goals. - Ensured compliance with health/safety policies and procedures. - Responsible for inventory control, internal audit results, P&L statement analysis and reporting, hiring, on boarding, training, pricing, and supply ordering.

Phoenix, Arizona, Us

- Ensured proper staffing of the store by interviewing, selecting, and hiring new associates as needed.- Supervised all associates and managers in the building, in the absence of the Store Manager. - Responsible for inventory control, internal audit results, P&L statement analysis and reporting, pricing, and supply ordering. - Aided in achieving stellar inventory and internal audit results for the store.- Ensured quality control in the grooming salon. - Scheduled associate work periods to ensure proper coverage of the store.- Ensured pet parents received superb customer service. - Provided solutions to address performance issues in a timely and effective manner when required.- Resolved any and all customer issues with a smile. - Trained associates and ensured associates received proper training.- Performed annual performance reviews and made recommendations to associates for improvement and recommendations to HR based on results.- Conducted departmental audits and directed processes for improvement when appropriate.

Phoenix, Arizona, Us

- Directed initiatives to improve safety and helped increase education on safety policies and procedures.- Ensured compliance to OSHA policies and procedures.- Lead a team consisting of five other members.

Phoenix, Arizona, Us

- Responsible for inventory control, pricing, and product presentation.- Directed and managed four to five stocking associates.- Aided in obtaining stellar inventory and internal audit results for the store.- Served as a coach to the other presentation managers in the district.

Phoenix, Arizona, Us

- Monitored and maintained all animals in the store as well as their habitats.- Directed and managed six to seven pet care associates.- Responsible for department inventory control and helped obtain the best results in the district.- Aided in achieving superb internal audit results.

Master Of Arts - Ma, Industrial And Organizational Psychology

Bachelor Of Arts - Ba, Psychology