Patient Accounts Representative
CurrentWorked with Physicians, receptionists, and Medical Assistants to ensure the highest level of patient care.Worked with patients to resolve billing concerns and get bills paid in a timely mannerProfessional phone skills and ability to communicate effectively over the phoneProficient in Microsoft Word and ExcelProficient in NextGen and PhressiaAddressed patient inquiries via email and in-person, ensuring quick and quality responses.Solved patient issues, routing to the appropriate department when necessary.Checked patients in for minor medical procedures and took down paymentsHelped the office run smoothly by helping with receptionist duties when necessaryInterfaced with insurance companies and hospitals to facilitate patient careAnswered calls and interacted with patients to solve concerns and issues
