Emea Senior Customer Success Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Alexia Pecqueraux (Hoffman) Email & Phone Number
EMEA Senior Customer Success Manager at LumApps
at
LumApps
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
EMEA Senior Customer Success Manager at LumApps
Location
Clichy, Île-de-France, France
Company size
Who is Alexia Pecqueraux (Hoffman)? Overview
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Quick answer
Alexia Pecqueraux (Hoffman) is listed as EMEA Senior Customer Success Manager at LumApps at LumApps, a company with 249 employees, based in Clichy, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Alexia Pecqueraux (Hoffman).
Alexia Pecqueraux (Hoffman) previously worked as EMEA Senior Customer Success Manager at Lumapps and EMEA Customer Success Manager at LumApps at Lumapps. Alexia Pecqueraux (Hoffman) holds Marketing Digital Et E-Commerce from Ebs - European Business School Paris.
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LumApps
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Profile bio
About Alexia Pecqueraux (Hoffman)
Alexia Pecqueraux (Hoffman) is a EMEA Senior Customer Success Manager at LumApps at LumApps. They is proficient in Anglais and Espagnol.
Current workplace
Alexia Pecqueraux (Hoffman)'s current company
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Lumapps
10 roles · 16 years
Alexia Pecqueraux (Hoffman) work experience
A career timeline built from the work history available for this profile.
Emea Customer Success Manager At Lumapps
- Gestion d'un portefeuille de clients corporate et stratégiques sur la zone EMEA (2M d'ARR)- Construction et suivi du plan d'action de chaque client, analyse des KPIs- Conseil, adoption et stratégie de changement autour de la gestion de la Digital Workplace- Atteinte des objectifs de renouvellement, d'upsell, cross sell (120%) maîtrise du churn (<4%).
Mar 2021 - Jan 2024
Customer Success Manager
- Conduite des différents rendez-vous d’expertise métiers prévus dans la Customer journey dès la phase d'onboarding et pendant toute la durée du contrat- Maitrise de la connaissance des comptes: organisation interne, mapping des marques et filiales, écosystèmes techniques et partenaires...- Développement et maintien des partenariats solides avec les.
Mar 2019 - Mar 2021
Consultante Digital
- Gestion de projet web: Lancement d’un site e-commerce éphémère. Réalisation du cahier des charges, mise en place d’un retro-planning, coordination des tests internes, phase de recette avec le client, gestion logistique du site- Mise en place de campagnes Adwords- Conseil: audit des réseaux sociaux, sites internet, benchmarks et analyses concurrentielles.
Jun 2017 - Jan 2019
International Social Media Manager
- Participation stratégie e-CRM sur les réseaux sociaux- Coordination des équipes de community management à l’international- Analyse des performances sociales et recommandations stratégiques- Développement et suivi des stratégies de monitoring/alerting- Benchmark/Audit des marques sur les réseaux sociaux- Relation clients - Avant-vente: propositions.
Jan 2015 - May 2017
Assistante Commerciale Showroom
Missions commerciales: - Accueil clients et participation ventes en showroom.- Suivi commercial et administratif des clients.- Gestion des retours clients.- Gestion et suivi des commandes/livraisons pour les clients.- Interface avec les bureaux de Londres et Barcelone.- Gestion des approvisionnements- Création d'évènements divers ( formation du personnel.
May 2014 - Nov 2014
Conseillère De Vente
Joseph
- Vente de prêt-à-porter semi-luxe, conseils aux clients- Gestion des stocks
2010 - 2013
~3 yrs
Chargée De Marketing Et De Communication
Missions marketing effectuées: - Gestion de campagne marketing- Rédaction d’e-mailing- Analyse d’une enquête de satisfaction Mission communication/événementiel- Participation au lancement d’un blog client afin de générer des leads.
May 2012 - Aug 2012
Hôtesse D'Accueil
➢ Missions ponctuelles: - évènement HSBC (PARIS 8ème)- évènement VEOLIA- autres ➢ Missions régulières: - NESPRESSO boutique Bonaparte ( PARIS 6ème ), boutique Opéra ( PARIS 9ème)
2010 - 2012
~2 yrs
Serveuse
Minimise Café
Jul 2010 - Aug 2010
Team & coworkers
Colleagues at LumApps
Other employees you can reach at lumapps.com. View company contacts for 249 employees →
VR
Vanessa Richard
Colleague at Lumapps
Arnas, Auvergne-Rhône-Alpes, France, France
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BM
Bruno M.
Colleague at Lumapps
Greater Lyon Area, France
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AR
Alessia Regazzoni
Colleague at Lumapps
Lyon, Auvergne-Rhône-Alpes, France, France
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PA
Paul Arslanian
Colleague at Lumapps
Les Lilas, Île-de-France, France, France
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MR
Mikaly Rakotonavalona
Colleague at Lumapps
Paris, Île-de-France, France, France
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JP
Jérémy Prouvot
Colleague at Lumapps
Greater Lille Metropolitan Area, France
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RS
Robin S.
Colleague at Lumapps
Soucieu-en-Jarrest, Auvergne-Rhône-Alpes, France, France
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RD
Richard D.
Colleague at Lumapps
Clermont-Ferrand, Auvergne-Rhône-Alpes, France, France
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TY
Tangat Yertay
Colleague at Lumapps
Centre, Cameroon, Cameroon
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MF
Mariana Felizardo
Colleague at Lumapps
Paris, Île-de-France, France, France
View →
Vanessa Richard
Colleague at Lumapps
Arnas, Auvergne-Rhône-Alpes, France, France
View →
BM
Bruno M.
Colleague at Lumapps
Greater Lyon Area, France
View →
AR
Alessia Regazzoni
Colleague at Lumapps
Lyon, Auvergne-Rhône-Alpes, France, France
View →
PA
Paul Arslanian
Colleague at Lumapps
Les Lilas, Île-de-France, France, France
View →
MR
Mikaly Rakotonavalona
Colleague at Lumapps
Paris, Île-de-France, France, France
View →
JP
Jérémy Prouvot
Colleague at Lumapps
Greater Lille Metropolitan Area, France
View →
RS
Robin S.
Colleague at Lumapps
Soucieu-en-Jarrest, Auvergne-Rhône-Alpes, France, France
View →
RD
Richard D.
Colleague at Lumapps
Clermont-Ferrand, Auvergne-Rhône-Alpes, France, France
View →
TY
Tangat Yertay
Colleague at Lumapps
Centre, Cameroon, Cameroon
View →
MF
Mariana Felizardo
Colleague at Lumapps
Paris, Île-de-France, France, France
View →
3 education records
Alexia Pecqueraux (Hoffman) education
Marketing Digital Et E-Commerce
Ingeniería Comercial
Commerce
FAQ
Frequently asked questions about Alexia Pecqueraux (Hoffman)
Quick answers generated from the profile data available on this page.
What company does Alexia Pecqueraux (Hoffman) work for?
Alexia Pecqueraux (Hoffman) works for LumApps.
What is Alexia Pecqueraux (Hoffman)'s role at LumApps?
Alexia Pecqueraux (Hoffman) is listed as EMEA Senior Customer Success Manager at LumApps at LumApps.
Where is Alexia Pecqueraux (Hoffman) based?
Alexia Pecqueraux (Hoffman) is based in Clichy, Île-de-France, France while working with LumApps.
What companies has Alexia Pecqueraux (Hoffman) worked for?
Alexia Pecqueraux (Hoffman) has worked for Lumapps, Splio, Kingcom, Datawords, and Hackett London.
Who are Alexia Pecqueraux (Hoffman)'s colleagues at LumApps?
Alexia Pecqueraux (Hoffman)'s colleagues at LumApps include Vanessa Richard, Bruno M., Alessia Regazzoni, Paul Arslanian, and Mikaly Rakotonavalona.
How can I contact Alexia Pecqueraux (Hoffman)?
You can use AeroLeads to view verified contact signals for Alexia Pecqueraux (Hoffman) at LumApps, including work email, phone, and LinkedIn data when available.
What schools did Alexia Pecqueraux (Hoffman) attend?
Alexia Pecqueraux (Hoffman) holds Marketing Digital Et E-Commerce from Ebs - European Business School Paris.
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