•Talent Acquisition: Manage end-to-end recruitment processes for technical and non-technical roles, including sourcing, interviewing, and onboarding top candidates for positions across manufacturing, logistics, and tech industries.•Workforce Planning & Strategy: Collaborate with leadership to identify staffing needs, create workforce plans, and develop recruitment strategies to meet business objectives.•Onboarding & Training: Lead onboarding initiatives to ensure seamless integration of new hires, and create training and development programs to support employee growth and retention.•HR Compliance: Ensure adherence to employment laws and company policies, staying up-to-date on regulatory changes and best practices in HR management.•Technical Recruiting Expertise: Leverage my deep understanding of the tech industry to source and recruit top technical talent, focusing on roles such as engineers, developers, and IT professionals.

•Implemented personalized career coaching and job search strategies for a diverse client base, resulting in an increase in successful job placements and an improvement in client satisfaction scores•Advised clients on industry trends and salary expectations, enhancing their job market readiness and leading to a boost in competitive job offers and client placement success•Revamped and tailored client resumes and job search materials, which increased interview rates and ensured a better match between clients and employers•Strengthened client relationships through regular, proactive communication and personalized support, resulting in an increase in client retention and positive feedback•Organized and led career workshops and networking events, expanding clients' professional networks and improving job search outcomes

• Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.• Proficient in DayforceHCM & Krowd software, familiar with Workday• Enhanced employee engagement by implementing comprehensive HR programs and initiatives.• Led recruitment efforts to attract top talent in a competitive job market.• Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.• Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.

• Use Krowd software to hire, train, order product and submit claims for HR & employee relations.• Established partnerships with local vendors to ensure the highest quality products at competitive prices, reducing overall costs.• Managed budget and financial reporting, consistently achieving targeted profit margins while maintaining exceptional service standards.• Monitored guest feedback, proactively addressing concerns and implementing improvements to enhance customer satisfaction levels.• Recruited, hired, and trained talented staff to fill vacancies.

• Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.• Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.• Organized successful special events that contributed to increased sales figures.• Oversaw the hiring process for new employees, selecting top talent to join our team.• Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.

• Traveled the east coast to monitor restaurants that were not performing up to standard.• Identified key defectors in the business that are causing product loss, bad retention and health code violations to occur.• Raised overall productivity levels with the implementation of practical organizational strategies and tools for better time management.• Reduced conflicts among team members through effective mediation techniques, promoting a harmonious working environment conducive to success.

• Authored, updated and implemented training procedures.• Analyzed and evaluated training effectiveness and program outcomes.• Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.• Conducted evaluations and observed employee performance to identify areas of needed improvement.• Trained and mentored 80+ new personnel hired to fulfill various roles.

• Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.• Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.• Adhered to state laws regarding alcoholic beverage services and customer regulations.