Alexia Walker Email & Phone Number

Apex, North Carolina, United States

Meeting/Greeting/Assisting patients promptly, efficiently and in a professional manner. Responsible for obtaining, verifying and inputting all information accurately in the systemTake and check messages and relay messages to the appropriate staff membersScheduling patients for appointments, rescheduling appointments, blocking schedules, as well as coordinating walk-in patients according to office protocolsSet up new patients and update patients accounts by compiling accurate information and required paperworkExplain fees, services and policies to patient along with helping my office manager with any billing issuesResponsible for collecting copayments,deductibles, and co-insurance Balancing the cash register and ensuring all credit payments are accurate at the end of each dayTrain all new hire employees on policies and procedures along with how to operate EClinicalWorks

• Motivated and oversaw other employees; trained 5 employees on how to serve customers and different policies and procedures when working • Served an average of 80+ customers per day, including checking them out and assisting customers to find the products in the store• Managed over $200 in cash drawer per day, along with conducting 50+ credit and debit transactions daily• Printed out sales totals for the day; used for records at the end of each month, on average sales totals varied from $1,500 - $3,000 daily • Forecasted a count on supplies and ensured placing orders for the business totaling on average $5000 to prevent inventory from run out in future