AeroLeads people directory · profile
Alexia Chapparone Email & Phone Number
Customer Delivery Manager
at
Finix
1 work email found
@blackbaud.com
2 phones found area 004 and 843
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Delivery Manager
Location
Oceanside, California, United States
Company size
Who is Alexia Chapparone? Overview
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Quick answer
Alexia Chapparone is listed as Customer Delivery Manager at Finix, a company with 320 employees, based in Oceanside, California, United States. AeroLeads shows a work email signal at blackbaud.com, phone signal with area code 004, 843, and a matched LinkedIn profile for Alexia Chapparone.
Alexia Chapparone previously worked as Principal Strategic Relationship Manager at Intellum and Senior Strategic Relationship Manager at Intellum. Alexia Chapparone holds Bachelor Of Arts (Ba), Communicatons/ Business from Morehead State University.
Company email context
Email format at Finix
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{first}.{last}@blackbaud.com
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AeroLeads found 1 current-domain work email signal for Alexia Chapparone. Compare company email patterns before reaching out.
Profile bio
About Alexia Chapparone
Alexia is a collaborative team member who builds effective relationships across organizations to support the business. She drives initiatives for customer satisfaction, responsiveness, product and service differentiation, and continual improvement to achieve business and company goals.Key competencies:Customer SuccessProduct ExpertiseTraining and EducationProcess Improvement
Listed skills include Customer Service, Sales, Community Outreach, Quickbooks, and 9 others.
Current workplace
Alexia Chapparone's current company
Company context helps verify the profile and gives searchers a useful next step.
Finix
10 roles
Alexia Chapparone work experience
A career timeline built from the work history available for this profile.
Principal Strategic Relationship Manager
Current
Jul 2024 - Present
Senior Strategic Relationship Manager
Jan 2023 - Jul 2024
Senior Customer Success Manager
Build and strengthen relationships with enterprise customers, and optimize customers' business goals through the use of Intellum products and services.
Feb 2022 - Jan 2023
Customer Success Manager
Owns strategy, project management, and account management to support customers’ business objectives– employee training and/or customer education.
Jun 2020 - Feb 2022
Program Manager
- I assisted senior program managers and the payment business throughout this time with the evaluation, proposal, and implementation of new and enhanced business systems and procedures. In order to use inputs for.
- Enhanced process efficiencies and obtained senior management buy-in based on quality, cost savings, and performance expectations.
- Evaluated weak areas and drove continuous process improvement through system enhancements, reporting, revised workflow, and user training.
- Developed and communicated existing and new processes, while streamlining business, system, and data flows.
- Executed advanced processes to accomplish acceptance/adherence and drive subsequent changes.
- Maintained detailed process maps and related metrics that cross systems and business functions.
Jan 2019 - Jun 2020
Client Account Executive - Payments
- During this time, I managed prospecting, onboarding, and managing Blackbaud clients to satisfy the needs of payment processing. I served as the 2019 BBCON Speaker.
- Maintained book of business of high-value accounts processing revenue of over 500K per annum.
- Increased customer retention by 30% through regular communication and product feature adoption discussions.
- Controlled over $2M in new payments revenue.Prior experience as Relationship Manager – Payments at Blackbaud, San Diego, CA
Jan 2017 - Jan 2019
Support Specialist - Payments
- Through planning, technical direction, and project coordination in accordance with the needs of deploying payment software products and addressing technical issues, I assured continuity of software services for users.
- Presented product demonstrations and work cross-departmental to deliver organizations with comprehensive view of their applications and various connections of transactions.
- Acted as a primary resource for technical product questions during sales prospecting.
- Developed, updated, and monitored client and internal product documentation.
- Guide large audience in weekly webinars of the benefits and features of Blackbaud Payment and Merchant Services for prospective, new and existing clients
- Serve as a senior resource for fellow teammates and members from other teams
Sep 2012 - Jan 2017
Payment Services Support Analyst & Senior Payment Services Analyst
- I served as a senior resource for coworkers and members of other teams within the support organization throughout this time. I provided assistance with mobile apps. I called clients who were at a high risk of fraud.
- Provided world-class client service to merchants through inbound phone calls, emails, and chats.
- Troubleshot customer issues and provided accurate and customized solutions.
- Oversaw and prioritized multiple customer issues at same time.Prior experience as Customer Service Representative, Iliac Golf, Carlsbad, CA
Apr 2014 - Jan 2015
Private Cheerleading Instructor
Self Employed
Instruct youth and coaches alike with AACCA (American Association of Cheerleading Coaches and Administrators) safety and building guidelines of cheerleading skills and technique.Manage 60 + participants in daily activities including warm-up, cheerleading technique, stunting skills and conditioning.Conduct custom coaching and strength conditioning plans for.
Jun 2006 - Jan 2012
2 education records
Alexia Chapparone education
Bachelor Of Arts (Ba), Communicatons/ Business
Bachelor Of Arts (B.A.), Communication And Business
FAQ
Frequently asked questions about Alexia Chapparone
Quick answers generated from the profile data available on this page.
What company does Alexia Chapparone work for?
Alexia Chapparone works for Finix.
What is Alexia Chapparone's role at Finix?
Alexia Chapparone is listed as Customer Delivery Manager at Finix.
What is Alexia Chapparone's email address?
AeroLeads has found 1 work email signal at @blackbaud.com for Alexia Chapparone at Finix.
What is Alexia Chapparone's phone number?
AeroLeads has found 2 phone signal(s) with area code 004, 843 for Alexia Chapparone at Finix.
Where is Alexia Chapparone based?
Alexia Chapparone is based in Oceanside, California, United States while working with Finix.
What companies has Alexia Chapparone worked for?
Alexia Chapparone has worked for Finix, Intellum, Blackbaud, and Self Employed.
How can I contact Alexia Chapparone?
You can use AeroLeads to view verified contact signals for Alexia Chapparone at Finix, including work email, phone, and LinkedIn data when available.
What schools did Alexia Chapparone attend?
Alexia Chapparone holds Bachelor Of Arts (Ba), Communicatons/ Business from Morehead State University.
What skills is Alexia Chapparone known for?
Alexia Chapparone is listed with skills including Customer Service, Sales, Community Outreach, Quickbooks, Microsoft Office, Account Management, Shopify, and Human Resources.
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