As the Managing Director of Cysoft, a leading IT integration company in Greece, I have been serving enterprise IT customers in the Eastern Mediterranean region for over 25 years. I have a passion for IT security and a strong background in systems analysis and design, which enable me to deliver high-quality products, services, and solutions that meet the evolving needs of the market.I am currently specializing in developing and implementing IT service management (ITSM) solutions based on Zoho and ManageEngine technologies, which help organizations improve their efficiency, productivity, and customer satisfaction. I am also a Certified Vocational Trainer, passionate about bridging the cybersecurity knowledge gap for non-technical professionals. With a focus on real-world, entry-level training, I have developed comprehensive Cyber Security courses in both Greek and English. These courses are designed specifically for adults working outside of IT, helping them understand and implement essential security practices within their companies. By simplifying complex cybersecurity concepts, I empower organizations to build a more resilient defense against digital threats.