Alexia Doumbouya, Msl, Certified Doula Email & Phone Number

Philadelphia, PA, US

United States

As the President, I am responsible for working with our volunteers and business partners to establish a positive and strong brand presence while amplifying the work we do around advocacy to reduce the race-related disparities in the space of Black Maternal Health. Being a Doula allows me to see and support moms in need and bring that education and.

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Independent contractor, partnering with multiple global organizations to offer digital strategies for PR & Marketing, while developing award winning teams through programs centered around Leading Teams, Emotional Intelligence (EI), Cultural Intelligence (CQ), & DEI. Here are a few key successes:>Developed International Award winning leadership & front line.

Greater Philadelphia

Oversees the work done by all ofthe departments within the nonprofit. This role requires working closely with the board, the nonprofit Director, and the departmentalheads to make sure the nonprofit is running correctly and making the right decisions. Someone who is involved closely with decisions being made on a daily basis. The Executive Director is.

Philadelphia, Pennsylvania

I partner with a team of 6 supervisors, each with about 10-15 Customer Experience Advocates, 4 Customer Experience Coaches, Manager of Training and Development, Manager of Provider/Network Services, a Senior Business Analyst, a Senior Telecom Engineer, enrollment, claims, and marketing in order to ensure our callers have an exceptional experience, from the.

Blue Bell, Pennsylvania

• Program Implementation (medical insurance and pharmaceutical):o Successfully launched and maintained three pilot programs: Indegene, HTH Worldwide, and Highmarko Utilized multiple staffing providers, including PSP, to.
• Train, coach, & develop:o Supervisors, trainers, quality analysts responsible for supporting daily functions for over 80 sales and service agents (licensed & non-licensed).o Conduct periodic supervisory evaluations and.
• Finance and Reporting;o Track and submit payroll hours for staff, ensure reconciled with PSP and other staffing agencies.o Prepare and approve invoices for distribution to clients; for payment of contractually agreed.

• Drive & Develop Results: o Held associates accountable for sales and operational metrics: coached to meet, and within a 6month period exceed sales results on inbound/outbound phone campaigns.o Reviewed quality scores.
• Employee relations:o Human resource and senior management liaison: educate and ensure compliance of corporate and Centers for Medicare/Medicaid Services (CMS) regulations.o Talent recruitment: participate in job fairs.
• Engage staff through:o Regular performance assessments to discuss: goals, strengths, and improvement opportunitieso Recognition and sharing of personal experience to build rapport and establish trusto Promoted agents.

Master Of Science - Ms, Organizational Leadership

Bachelor Of Arts (B.A.), International Business, 3.0

Activities and Societies: Student Marketing Assoc. Student Union Committee BBBS of Washington CountyCompleted my Bachelors in.