With over 6 years of experience in customer success, I am passionate about helping software companies grow their business and achieve their goals. I currently within the customer success team for strategic accounts at OutSystems.In this role, I onboard and oversee strategic accounts, in collaboration with our partners and services' teams, to ensure they get the best value and impact from OutSystems. I also orchestrate multi-disciplinary teams to provide continuous support and guidance to our clients and partners. I have successfully secured renewals and expansions for my book of business, by becoming a trusted advisor for C-level executives and aligning adoption plans with their objectives. I leverage my skills and expertise in SaaS sales, marketing communications, and Gainsight to deliver exceptional customer experiences and outcomes.
Listed skills include Digital Marketing, Online Marketing, Social Media Marketing, Digital Strategy, and 31 others.