• Scheduled and Coordinated meetings, appointments, and travel arrangements for owner of company.• First point of contact for new and existing customers.• Maintained the utmost discretion with client information.• Recorded, transcribed, and distributed meeting minutes.• Assisted with general administrative tasks and initiatives for the company resulting in company’s performance increase.• Scheduled appointments and meetings for clients and owner as well as maintaining order in company calendar.• Served as direct assistant to owner of the company, supporting all aspects of production and office management.• Worked to alleviate executive overload by handling all customer interactions for company including email, phone, and social media interactions.• In charge of community outreach, including speaking to new and existing customers, responding to social media messages, and mass calling hundreds of clients for various reasons.• Administrated Social Media platforms for company. • Served as direct assistant to owner of company, supporting all aspects of office management and client interactions.• Created, maintained and entered client information into databases.• Answered telephone calls and emails to take messages, provide information and schedule appointments for clients and owner.• Reviewed and updated client correspondence files and scheduling database.• Scheduled appointments and managed meeting agendas for owner of company.• Responded to emails & calls in a timely manner while providing accurate information to hundreds of company clients.• Developed and maintained customer relationships, ensuring a high level of customer satisfaction.• Utilized Microsoft Office Suite• Facilitated communication between managers, employees, customers, vendors, and other stakeholders.• Built and maintained relationships with community partners to increase opportunities for enrollment.• Maintained detailed records of all outreach activities for reporting purposes.

Through working with Virtual Office VA Staffing, I was trained in all aspects of the Real Estate investment business. I have experience in Buyer calling, Seller calling, Yellow Letter Campaigns, Guerilla Marketing, Posting Ads, Spreadsheets, Logs, etc.I also have experience in Management through the company, which includes supervision of a team, time management, creation of accounts, etc.

• Answered 30+ calls per hour meeting target rates.• Outbound Calls• Utilized product knowledge and customer protocols.• Cultivated customer relationships and increased sales by offering information about new products and services.• Collaborated with management and fellow reps to make customer protocols more efficient.