Alexis Chiriac is a Sales Director at KodingTech. They possess expertise in customer experience, sales process, client relations, account management, sales and 35 more skills. Colleagues describe them as "I have been working with Alexis at CGS and was very impressed by his knowledge and expertise. When in need for assistance, he was the “to-go to” person, happy to help by putting his skills to work and solving any issue. He was extremely organized and precise; his detective skills were providing accurate results to the benefit of two departments. Alexis is an ambitious person with a “can do “attitude that will help him achieve any goal. I am happy that I have had the pleasure of working with him and would not hesitate to recommend him.", "Working with Alexis for well enough time, in various scenarios, has been a pleasure. He is reliable with tasks, good to consult with on delicate matters and trust upon in critical projects, all while being an enthusiastic team player. Demonstrating great analytic skills and detail orientation, he deserves to be recommended to anyone, since he would make a difference by adding value to the company.", and "I had the opportunity to closely work together with Alexis in his role of Partner Manager @ UiPath. I relied on his unconditioned support on several proposals we delivered. His fully dedication to engagements and interpersonal skills were a consistent factor in winning the deal. Therefore, I recommend Alexis both, as a strong professional as well as a trustful partner. Toni"
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Sales DirectorKodingtechBucharest, Romania -
Sales DirectorKodingtech Jun 2023 - PresentBucharest, Bucharest, Ro -
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Technology Alliances SpecialistUipath Oct 2018 - Jun 2019New York, Ny, Us▪ Act as point of contact between the Product Technical Alliances and Sales / Sales Operations teams in order to ensure that they are up-to-date with the 3rd party products that were re-sold or OEMed▪ Create supporting documentation for the different 3rd party products explaining technical capabilities and features, licensing model, prices and use cases▪ Assist Sales/ Pre-Sales/ CSM/ PSM representatives with their customer engagements with the objective of properly positioning the 3rd party products that were of interest▪ Ensuring the operationalization of the relationship with the 3rd party vendors – price-book alignment, discount policy and ordering process -
Inside SalesUipath Oct 2017 - Oct 2018New York, Ny, Us▪ Initiate communication with potential prospects (partners and customers) based on website and lead generation lists with the goal of identifying and understanding their immediate needs ▪ Assist prospects with onboarding and enablement process, including but not limited to training, certifications, demos, POCs in order to advance the opportunity stage▪ Identify decision makers within the partner/customer organization, thus ensuring the proper support and resources for successful implementations▪ Follow-up with partners and customers on renewals▪ Ensure that customer portfolios are up-to-date in the CRM systems -
Global Deal SpecialistHewlett Packard Enterprise Jan 2016 - Oct 2017Houston, Texas, Us▪ Act as Contracts Operations SPOC for specified Customers (communication, complaints, escalations etc.)▪ Act as a process expert by providing consultancy regarding deal set up, propose customized solutions for deal set-ups, respond to all process related queries▪ Support TS Global Accounts business by managing the international customer inventory – SAP support quote and contract set-up, invoicing and renewal cycle▪ Maintain constant communication with the end user/partner/reseller and all their delivery countries involved; follow up with the countries in order to meet customer expectations▪ Facilitate the communication between the customer and Finance/ Controllership/ Commercial/ Legal where required ▪ Ensure excellent operational results by successfully handling the order management process, revenue and renewal booking▪ Assure that appropriate level of discounts are offered to the customers, approved internally and applied▪ Monthly reporting of results and solving all operational issues that may impact customer satisfaction▪ Coordinate and monitor the Back Office process for an accurate and compliant execution -
Financial And Accounting Expert ReviewerCgs Romania Feb 2015 - Jan 2016Bucharest, Bucharest, Ro▪ Handling, revising and posting payments received in different lockboxes from customers▪ Reviewing customer accounts and issuing refunds▪ Checking returned customer transactions and lifting said payments from the customers’ accounts▪ Processing daily reports for handled transactions -
Back-Up Team LeaderCgs Romania Oct 2014 - Feb 2015Bucharest, Bucharest, Ro▪ Offer support to the Order Support Representatives team - 100 FTEs.▪ Monitor a group of new-hire agents assigned under my supervision.▪ Present weekly reports to my direct supervisor.▪ Create improvement plans on KPIs.▪ Attend weekly program calls with the client in the United States of America - a telecommunications company.▪ Resolve escalated scenarios.▪ Communicate process change suggestions and weekly observations to the upper management team -
Escalations SpecialistCgs Romania Oct 2013 - Oct 2014Bucharest, Bucharest, Ro▪ Handle off-line customers' and other departments' requests. Requests are sent via e-mail and the working environment is similar to a ticketing system.▪ Handle inbound calls from level one support representatives with the sole purpose of containing the issues within the Escalations Department.▪ Communicate process change suggestions and weekly observations to the management team.▪ Attend weekly program calls with the client in the United States of America - a telecommunications company.▪ Coach support representatives to match the customers' needs.▪ Review high profile accounts and send the resolutions to the upper management team -
Customer Service RepresentativeCgs Romania Aug 2012 - Oct 2013Bucharest, Bucharest, Ro▪ Handling Inbound and Outbound calls, solving account and order related concerns while meeting customer expectations.▪ Ensure customer satisfaction at the highest level.▪ Order handling.▪ Offer support for unsatisfied and irate customers.▪ Follow up on major accounts to ensure final resolutions for customers.
Alexis Chiriac Skills
Alexis Chiriac Education Details
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Scoala Nationala De Studii Politice Si Administrative (Snspa)Public Integrity And Anti-Corruption Policies -
Scoala Nationala De Studii Politice Si Administrative (Snspa)Public Administration
Frequently Asked Questions about Alexis Chiriac
What company does Alexis Chiriac work for?
Alexis Chiriac works for Kodingtech
What is Alexis Chiriac's role at the current company?
Alexis Chiriac's current role is Sales Director.
What schools did Alexis Chiriac attend?
Alexis Chiriac attended Scoala Nationala De Studii Politice Si Administrative (Snspa), Scoala Nationala De Studii Politice Si Administrative (Snspa).
What skills is Alexis Chiriac known for?
Alexis Chiriac has skills like Customer Experience, Sales Process, Client Relations, Account Management, Sales, Order Management, Inside Sales, Customer Satisfaction, Troubleshooting, Communication, Business Analysis, English.
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