Alexis Cibenko Email & Phone Number

Parsippany, New Jersey, United States

Pompton Lakes, New Jersey

-Support seven Enterprise level accounts by managing work orders and making sure the appropriate information is recorded-Develop and manage relationships with key accounts while ensuring customer satisfaction.- Coordinate daily with the Operations team to facilitate the work flow and ensure time frames and deadlines are met- Prioritize work orders based on level of importance and urgency to achieve client contractual performance standards- Enter appropriate information in three different client-specific CRM’s- Send itemized billing invoices to clients once the work order is completed

Pompton Lakes, New Jersey

- Entered data into the company’s CRM-Monitored all incoming work order requests and assign each request to the appropriate Territory National Account Manager- Cold-called, and vetted prospective vendors to establish new relationships for the company- Monitored all incoming work order requests and assigned each order request to their appropriate National Account Managerbased on territory- Conducted weekly searches to ensure all vendor insurance was compliant to the meet current standards

Paramus, New Jersey

- Planned, maintained, and executed a daily activities schedule for a community of 28 residents diagnosed with dementia- Encouraged positive social interactions and activities between the residents’ and their families- Evaluated residents’ interests, hobbies, preferences, curiosities, and needs, while recommending program revisions- Participated and attended all required in-services trainings and education programs

West Milford, New Jersey

- Cared for four children, with ages ranging from newborn to eight years old- Responsibilities in this position included maintaining a daily routine, homework, meal preparation, bath time, laundry, transportation to school and after school activities, grocery shopping, and cleaning

Galloway, New Jersey

- Ensured all phone calls and walk-ins were handled and directed to the appropriate staff- Performed administrative duties such as phone reception, mail delivery, filing paperwork, and organizing files- Assisted students with questions regarding the EOF program; including program information, financial assistance, anddeadline requirements