Alexis Everett Email & Phone Number

United States

Chattanooga, Tennessee Area

As Business Development Representative I led 5-member team of data destruction and ITAD technicians and regional sales operations, monitored entire sales process and planned for Chattanooga’s first End of Life Data Security Firm to offer secure data destruction in the mobile platform; performed business prospecting, presentation, negotiation, and sales closing. In this role, I utilized CRM Salesforce and Sales Navigator to analyze database and research on prospects, identify leads and increase contacts. I contributed to develop and design marketing brochures, advertisement, and event promotion material; assisted with annual marketing plan and $7K budget formulation.Furthermore, I oversaw data destruction tasks and equipment removals activities, handled service jobs and employees’ operational aspects.My significant contributions are: ✰ Acquired new business and increased accounts by 85% within the first year of employment including, securing key accounts: Erlanger Hospital, Siskin Rehabilitation Center, Galen Medical Group, Pinnacle Financial Partners, Miller & Martin PLLC.✰ Closed largest data destruction deal by the company since 2015 through effective negotiation. ✰ As Head of Operations of Cerium, the sister company of R1 managed employee performance, assured KPIs are timely achieved.✰ Monitored projects, scheduled pickups/deliveries, liaised with vendors, managed supply orders, ITAD shipments/disposals, collected quotes with pricing, capabilities, turnaround times, and quality of work; negotiated contracts and ensuring timely payments. Key Skills: Sales Process Monitoring | Lead Generation | Negotiation | Sales Closing | Salesforce | Sales Navigator | CRM | Promotional Material Designing | Advertisement | Marketing | Event Management | New Customer & Business Acquisition | Partnership Management | Revenue Maximization

Chattanooga, Tennessee Area

As a Manager, I supervised 20-member staff, provided training, scheduled duties, and managed performance. I oversaw recruitment process, handled customer complaints, and liaised with team to assure delivery of superior customer service; aided in positive customer experience through strict performance monitoring and control. I interacted with customers and built relationship that helped gain repeated business and boost overall sales. My significant contributions are: ✰ Managed monthly budget of $15K for bar inventory with 100% monthly success rate of meeting budgetary limits.✰ Improved bar and restaurant sales by 15% compared to other staff; built rapport with customers and maintained a collaborative work environment that helped optimize service efficiency.Key Skills: Team Development | Performance Management | Complaint Management | Customer Services | Customer Experience Optimization | Monitoring & Control | Budget Management | Collaboration | Service Quality Management

Chattanooga, Tennessee Area

In this role, I established strong customer and partner relationships at an early restaurant’s planning and implementation stage. I built and implemented standardized inventory control and ordering procedure guidelines to ensure transparency of processes at all levels. Furthermore, I oversaw strategic marketing and advertising initiatives, managed bar, and restaurant inventory, and assured adequate, qualified staffing levels are maintained; resolved customer issues and boosted customer satisfaction by 95%.Key Skills: Customer Relationship Management | Strategic Planning | Process Optimization | Marketing Management | Advertising | Team Management | Complaint Handling | Query Management | Customer Satisfaction

Chattanooga, Tennessee Area

As a Sales Representative, I revamped website and optimized UI and UX to increase web sales by 23%. I reduced overhead cost by 8% within three months by negotiation to reduce storage fees and shipping costs. Furthermore, I handled logistics, artist advertising, event, and project management operations of art shows. I also conducted research on artists, art content, managed sales bids for artwork and matched buyers to artists; maintained effective business relationship with partners and clients that helped in sales optimization.Key Skills: Sales Management | UI & UX Optimization | Cost Reduction | Negotiation | Advertising | Project Management | Event Management

Bachelor Of Science - Bs, Business Management, General, Alumni

Associate'S Degree, Business Administration And Management, General