*Engaging with a portfolio of more than 7 accounts to understand requirements,project scope, budgets and timelines.*Monitoring and scheduling periodic meetings with clients to guarantee excellentservice as required milestones.*Prospecting and evaluating more than 15 leads each quarter through telephoneand email interactions, resulting in a 30% increase in lead qualification rates.*Created detailed budgets and schedules for more than 20 client accounts andprojects, ensuring on-time delivery and adherence to budget constraints,improving project renewal and completion rates by 100%.*Report and record all sales activities in a CRM system (SalesForce).*Communicating and coordinating with 4 internal teams, such as, sales,marketing and customer service, quotations generating a great organisationalenvironment.*Managing and overseeing accounts to ensure client satisfaction and retention.*Preparing regular reports on sales performance, account status, and pipelineactivity.*Developing action plans and strategies to address performance gaps and drivecontinuous improvement.*Building relationships with industry contacts, attending networking events, andengaging with prospects and clients to expand professional network andgenerate leads.

*Providing exceptional customer service and support to 5 clients throughout thesales process and beyond.*Participating in 3 training programs and workshops to enhance sales skills andproduct knowledge.*Consolidating and adapting to new softwares, tools and techniques relevant tothe position by learning to use advanced Microsoft Office.*Following up with clients to improve satisfaction and gather feedback forcontinuous improvement.*Maintaining accurate records of client interactions, sales activities, and accountupdates.*Collaborating with internal teams to develop strategic plans and objectives.*Facilitate in maintaining accurate and up-to-date records of client interactions,sales activities, and account information in CRM systems or databases.*Providing administrative support to the sales team, including schedulingmeetings, preparing documents, and organizing sales materials.*Collaborating with cross-functional teams such as marketing, productdevelopment, and customer support to coordinate efforts and deliver integratedsolutions to clients.

*Management and planning of objectives of the company's departments. *Evaluation and analysis of customer offers for digital information management. *Attention to the client portfolio. Improving and updating the company's website.*Supporting customer management and conflict resolution in after-sales services.