Alexis Hernandez Email & Phone Number

Mountain View, Ca, Us

Mountain View, California, United States

Since its establishment, Medvet has been committed to top-notch veterinary care, focusing on specialized and emergency services. Known for its use of advanced technologies and a collaborative approach, Medvet has built a reputation for excellence and compassionate care in the veterinary field.The job responsibilities I have fulfilled:👉 Record and deliver organized rounds, discuss cases and gather additional information as necessary 👉 Evaluate incoming patients and prioritize based on assessment 👉 Partner with patient care team regarding treatment plans, client communication and nursing care concerns 👉 Provide client education including, but not limited to: home care instructions, medications (indications, adverse reactions) and general wellness updates on hospitalized patients 👉 Assist DVM with patient assessment, treatment and procedures 👉 Provide advanced monitoring and nursing care to hospitalized patients 👉 Induce and monitor general anesthesia and sedation procedures 👉 Perform in-house laboratory testing and prepare samples for outside laboratory testing

Redwood City, California, United States

Since SAGE Veterinary Hospitals' inception in 1992, SAGE has embodied a patient‐first philosophy andcommitment to collaboration, leading to a reputation for delivering innovative veterinary medicine usingthe most advanced technologies available.The job responsibilities I have fulfilled:👉 Identifies organizational processes and assists the clients with streamlining those processes by buildingthem out in the application.👉 Triage incoming patients to determine treatment needs and urgency of care, record symptoms, anddocument medical observations.👉 Performing advanced nursing skills, including blood and plasma transfusions, admitting critical patientsto the ICU, and stabilizing acute patients before emergency surgery.👉 Built and strengthened Customer relationships with the goal of 100% Customer retention. Assistingclients with questions and problems to build loyalty and cultivate lasting relationships.👉 Motivates and provides training to new employees to maximize team productivity and success.

San Francisco Bay Area

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future ofveterinary medicine. We are a family of hometown animal hospitals determined to positively impactpets, people, and our communities. From general practice to emergency and specialty care, VCAdelivers world-class medicine and hometown care to more than four million pets annually.The job responsibilities I have fulfilled:👉 Cleaned, organized and maintained the prep area and ORs. Assembled surgical packs, cleaned andorganized instruments.👉 Assisted surgeons pre- and post-op. Scrub in for surgeries as needed.👉 Discharged patients and reviewed medication instructions.👉 Focused on building connections with clients and developing a comprehensive understanding oftheir needs and long-term goals.

San Francisco Bay Area

The job responsibilities I have fulfilled:👉 Designed individualized service plans that considered clients' goals & preferences.👉 Presented consultative results and best practices to executive teams through use cases and analysisof client data regularly. Managed master calendar by scheduling and confirming appointments.👉 Communicated with clients regarding account services, statements, and balances.👉 Conducted training and mentored team members to promote productivity and commitment tofriendly service.

San Francisco, California

The job responsibilities I have fulfilled:👉 Handled receptionist area by greeting visitors, responding to telephone and email inquiries, andproviding information for in-person requests.👉 Helped large volumes of customers daily with a positive attitude and focus on customersatisfaction.👉 Responded to customer calls and emails to answer questions about products and services.👉 Maintained accurate record-keeping with proactive attention to client information updates.👉 Translated business goals, featured concepts, and customer needs into prioritized productrequirements and use cases.

Campbell, California

We’re Pet Food Express, and we’re transforming our customers’ relationships with their pets. Fromour beautifully designed stores, thoughtfully chosen products, and legendary customer service, we areguiding the pet industry to the next level. And everything we do is driven by our employees.The job responsibilities I have fulfilled:👉 Executed a comprehensive engagement and communications strategy that proactively maintainedhigh customer satisfaction.👉 Served as a strategic partner to customers by defining and monitoring success criteria with clientsthat related to their individual research & business goals.👉 Provided customer insight to product management and sales on what innovation and continuousimprovement were needed in the user experience.👉 Increased sales by offering consultation on products and services and applying customer serviceand upselling techniques.👉 Efficiently trained & mentored new sales representatives.