Alexis Harmon Email & Phone Number

Specialization in working with non profit and government org to identify gaps and improve performance

In my current role, I oversee functions related to analyzing and preparing assessment outcomes. In addition to building technical coursework and training methodologies with Subject Matter Experts, I also lead and instruct other project managers in business processes, including L&D life cycle and Asana utilization. ⇨Updated project management documentation after approval while identifying gaps.⇨Collaborated with LMS administrators to resolve learning community course discrepancies.⇨Recognized gaps in learning and development quality assurance procedures and encouraged process changes for improvement purposes.⇨Provided assistance to onboarding learning and development team members by establishing new learner development guide to meet and exceed targeted goals.⇨Designed eLearning experiences in Storyline and Rise to aid developers and instructional designers in preparing custom and interactive courses.⇨Orchestrated risk management to minimize project risks and produced necessary documents while serving as Project Manager for L&D projects.-Conducted content and currriculum curation

San Francisco Bay Area

Here, I served as a Technical Publications representative and attended project meetings to inform engineers and contractors about district delivery requirements. In addition, I oversaw operations Control Center Rules, Procedure Manuals, and other necessary documentation while revising security plans. I also built and delivered project kits for new capital kickoff meetings and access databases for tracking and managing manual reviews lifecycle. ⇨Minimized time required to complete Engineering procedure documentation by 20% while streamlining BECO process.⇨Optimized Technical Publication processes and procedures for new and returning team members while working with Administrative Support Officer. ⇨Prepared and organized training sessions for newly hired contract team members to achieve organizational efficiency

Oakland, California

During my time in this role, I helped reduce Technical Publications workload by delivering exceptional training to contractors using highly analytical knowledge. I also served as the key liaison for manual review lifecycles to understand, process, and address any related questions and concerns to avoid issues. In addition, I authored and updated policies and procedures for Technical Publications processes to maintain efficiency.⇨Created and revised several job aids for Technical Publications, including Checklist for Engineering BECO and Manual Usability.⇨Managed several key tasks to ensure 2018 BART Facilities Standards delivery, publication, and approval in timely manner.⇨Initiated BART contractor in January 2017 and promoted as permanent employee in June 2017.

Here, I acted as Author-IT documentation architecture and administrator for manuals and instructor-led courses. By planning and adapting user documentation and training materials for web-based and instructor-led training, I was able to increase product and service efficiency.⇨Participated in five projects: Author-IT Super users and Migration Program, Supervisor Onboarding Program, GEOM, and Field Service. ⇨Devised and implemented learning strategies and programs while acting as learning & development trainer

San Francisco, Ca

ResponsibilitiesCreates the project documentation plan for all documents required for product definition, design, implementation, documentation, and FDA filing.Manages the online project document repository that holds version-controlled and approved documents included in the documentation plan.Defines and implements the documentation management process including versioning, change control, and approval for the product from concept through FDA filing.Tracks the status and quality of all documentation items.Ensures that the documentation remains up-to-date with respect to software and process changes.Edits software and process documentation to reach required levels of precision, accuracy and clarity.Drives the creation of new documents and fixes gaps within existing documentation artifacts.Assists with identifying, and notifying relevant team members about, important documentation changes.

As a Publications Coordinator at TWC, Alexis has been involved with the creation and ongoing maintenance of the fleet publication database. She edits GOMs, SOPs, and other manuals for internal and external distribution. As a member of Flight Standards, she also helps update and maintain pilot qualification paperwork.

Edwards Air Force Base, California

Technical Editor/Writer 2Provided technical editing assistance to engineering. Suggested improvements, when necessary, on writing style and presentation of report data/content. Collaborated with multiple discipline authors to incorporate edits into documents. Ensured technical reports were correctly marked and distributed to appropriate receiving organizations. Acquired knowledge of AFFTC guidelines for reports. Worked with various levels of organizational authority. Worked under tight deadlines Acquired and improved written and verbal communication skills; working knowledge of word-processing and integrated software applications; organizational skills and ability to perform detail-oriented work. Consolidated and distributed final documentation to customer. Maintained a Livelink database for technical documents. less

Doctor Of Education - Edd, Higher Education/Higher Education Administration

Master Of Science - Ms, Elearning, 3.8

Ba, English, Professional And Technical Writing