Alexis Herrera Email & Phone Number

Tampa, Florida, United States

• Serve as a go-to expert for SharePoint, Power Apps, and Power Automate within internal teams. Support organization-wide initiatives to enhance and streamline data collection / representation, communications, and user request processes through the implementation of Microsoft products.• Deliver continuous SharePoint support to internal teams, addressing over 10 weekly requests related to access, troubleshooting, and new functionality.• Collaborate with Infrastructure and Technology Risk Management teams to implement security updates while ensuring the integrity of intranet pages.• Create comprehensive SharePoint documentation and training materials for consistent management guidance across technical and business users.• Leverage animation tools such as VideoScribe, to create innovative and engaging learning experiences that improve critical business capabilities.Job Highlights• Led the migration of over 150 pages from Confluence to SharePoint 2013 and subsequently to SharePoint 2016, providing primary tech support for internal IT, Risk Management, Communications, Marketing and Legal teams.• Coached over 30 individuals globally to become SharePoint champions, fostering best practices across the organization.• Drove the design and creation of a searchable SharePoint glossary for acronyms, enhancing internal communication and knowledge sharing.• Partnered with senior leaders in IT and HR to design and develop a new hire portal that revolutionized onboarding and centralized key information.• Collaborated with multiple business and IT teams to improve data extraction processes and developed PowerBI dashboards for operational insights, providing executives with reliable reports for informed decision-making.

Tampa, Fl

• Gather specifications / requirements based on business needs• Work with web designers to match visual design intent• Test, maintain, and update internal websites• Develop or implement procedures for ongoing web site revision• Develop and document style guidelines for web site content• Create web models or prototypes• Build and maintain internal websites using authoring or scripting languages• Confer with management or development teams to prioritize needs, resolve conflicts, and develop content criteria

Tampa, Fl

• Gather specifications / requirements based on business needs• Work with web designers to match visual design intent• Test, maintain, and update internal websites• Develop or implement procedures for ongoing web site revision• Develop and document style guidelines for web site content• Create web models or prototypes• Build and maintain internal websites using authoring or scripting languages• Confer with management or development teams to prioritize needs, resolve conflicts, and develop content criteria• Volunteered at Feeding Tampa Bay on 10/26/18• Involvement in an Agile squad to improve Employee Onboarding

Tampa, Fl

• Contributing to company intranet through SharePoint, honing my web development skills (HTML, CSS) and gaining familiarity with JavaScript• Transition SharePoint 2010 pages, libraries, and media to SharePoint 2013+ and SharePoint Online• Researching new platforms, technology, and web frameworks• Assisting team with proposal drafting, web page creation and editing• Volunteered at Feeding Tampa Bay on 7/20/17 with summer interns

Remote

• Assisted various research universities by supplying statistical and demographic information• Assessed situations in order to successfully transcribe data• Clerical work including data entry, transcription, and participation in studies

New Tampa Regional Library, 10001 Cross Creek Blvd, Tampa, Fl 33647

• Supported English to Spanish translations for library staff, enhancing communication and accessibility for Spanish-speaking patrons.• Participated in one outreach program to engage with the community and promote library services and resources.• Conducted three computer literacy skills programs for patrons, fostering digital literacy and technology awareness.

Shops At Wiregrass, 28152 Paseo Drive #100, Wesley Chapel, Fl 33543

• Trained 14 employees in customer service and receiving positions, emphasizing best practices for excellent customer experiences.• Led a team of three booksellers in the creation and execution of two Spanish literacy programs for children. Maintained consistent participation from over 12 children and parents in each program, with an average purchase of two books per participant.• Utilized portable data terminal scanner for merchandise receiving and conducted inventory assessments.

The Walk At Highwoods Preserve, 18071 Highwoods Preserve Parkway, Tampa, Fl

Summer job to supplement income while attending Hillsborough Community College• Received merchandise through freight• Assembled furniture

6201 Commerce Palms Drive Tampa, Fl

Worked while attending Hillsborough Community College• Responded helpfully to customer inquiries• Stocked goods and assisted in freight area• Proposed initiative to include bilingual skills on uniform to assist customers• Assisted Spanish-speaking customers with location of requested items, check-out process, general customer service inquiries, and assistance with utilization of the company website for placing orders (including installations) and order tracking

Bachelor Of Science In It, Information Technology

Activities and Societies: DAHR (January 2017-2019), Fencing Club (March 2017 - September 2017), ACM (February 2017 - August 2017)Attended.

Associate Of Science (A.S.) Computer Programming & Analysis, Computer Programming/Programmer, General

Dean's List 2015-2016

College Credit Certificate – Computer Programming Specialist, Computer Programming/Programmer, General

Certificate awarded due to attaining credits in Java, Programming Logic, C, C#, XML Authoring, Database Design, Management Information.

College Credit Certificate - Computer Programming, Computer Programming

Certificate awarded due to attaining credits in basic Computer Programming, Programming Logic, and basic computer systems courses.

Associate Of Arts, Liberal Arts And Sciences/Liberal Studies

Attended Hillsborough Community College to complete a transferable degree that would then be used for my transfer to the University.